Sales Operations Specialist – Truck Transmissions & Differentials (On-Site)

Weller Truck Parts; Town of Texas (WI); On-site; USD 32,000 - 39,000; Full time

Job summary

Weller Truck Parts is hiring a Sales Operations Specialist to deliver exceptional customer service in person and by phone. You will process orders, quotes, and sales transactions while maintaining accurate inventory and a clean, organized workspace.

The role also requires operating a forklift to pull inventory and assist with loading/unloading trailers, using hand tools to support inventory maintenance. The position emphasizes strong communication, attention to detail, and adherence to health

Qualifications

• High school diploma or equivalent is required.
• An associates degree is preferred.
• 2+ years of sales experience is required.
• Basic mechanical skills and prior forklift operation experience is preferred.
• Commercial (heavy duty) Truck Parts background/knowledge is required.
• Valid forklift operator certification is not required but must be able to be certified by Weller upon employment.

Responsibilities

• Provides exceptional customer service by assisting customers with inquiries and purchases.
• Processes orders, quotes and sales transactions accurately.
• Operates a forklift to pull inventory for servicing internal and external customers.
• Maintains inventory accuracy using warehouse systems and scanners.
• Loads and unloads trailers, secures loads for safe transport, and supports timely order fulfillment.

Skills

Hunter sales mentality

Relationship building

Time management

Computer skills

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Microsoft Office Suite

Forklift operation

Job description

Job SummaryThe Sales Operations Specialist is responsible for delivering exceptional customer service by assisting customers both in person and over the phone, addressing inquiries, and recommending appropriate products. They will accurately process orders, quotes, and sales transactions, while managing inventory, maintaining product knowledge, and ensuring a clean and organized workspace. The role involves resolving customer concerns, collaborating with other departments, and ensuring timely order fulfillment. In addition to sales responsibilities, this position includes operating a forklift to pull inventory, loading and unloading trailers, and using hand and pneumatic tools to replace and change components on inventory. Strong communication skills, a positive attitude, and attention to detail are key to building customer trust and loyalty. The position also requires adherence to health and safety guidelines and regular attendance. Other duties may be assigned to support the sales team and enhance the customer experience.Who We AreWeller Truck Parts began its history in Muskegon, Michigan in 1928 when Harry Weller, a small body shop owner, found value in recycled parts for the auto industry. The small business thrived so much that in 1949, Harry moved Weller Truck Parts to nearby Grand Rapids, MI. Since that time, Weller Truck Parts has continued to grow under the direction of the Weller family. In 2014, Weller became a member of the Jasper Holding family of companies and a 100% Associate Owned ESOP. Today, Weller continues to grow and out-service the competition by providing an engineered solution for efficient and cost-effective repair, removing the otherwise defunct units and parts from the path to a landfill.What are you looking for?Are you looking for a company that recognizes and rewards your contributions to the company’s success through both promotional opportunities and financial contributions to your future retirement? If so, Weller Truck Parts may be the opportunity you are looking for. Weller Truck Parts makes it a priority to promote from within as much as possible. You should also know that Weller Truck Parts is a stable and growing company with associates that are passionate about working together to grow their future. Weller is 100% Associate Owned, which means that as an associate owner you will own stock in a financially successful and growth-oriented company through the Employee Stock Ownership Plan (ESOP). Where many companies miss the mark, Weller hits a home run in understanding that their most important asset is the associate-owner, and for this reason Weller offers extensive benefits beyond ownership in the company.Weller Truck Parts benefits for full-time associates include, but are not limited to: (See our Careers page at wellertruck.com for a more comprehensive list of benefits.)Weekly PayDay Shift ScheduleMedical, Dental and Vision PlansHealth Reimbursement Accounts with Company ContributionsFlexible Savings Account with Company MatchHealth Savings Account with Company ContributionDependent Care Flexible Spending Account (FSA)Paid Time Off401(K) with Company MatchingTuition ReimbursementLife Insurance for Associates and Options for their FamiliesFitness Center Membership ReimbursementEmployee Assistance Program (up to 6 free counseling visits per family member, per year, per topic/issue)Employee DiscountsCompany Provided Uniforms and Weekly Laundering ServiceWork Boot ProgramPrescription Safety Glasses ProgramPosition DescriptionProvides exceptional customer service by assisting customers with inquiries and purchases.Communicates effectively with customers to under their needs and recommends appropriate products by providing accurate information about products and services.Resolves customer concerns in a timely and professional manner.Maintains a clean and organized work area.Operates a forklift to pull inventory for servicing internal and external customers.Maintains internal and external customer focus by pulling orders in the warehouse by using an electronic scanner system.Maintains a strong attention to detail to ensure an accurate inventory is maintained.Loads and unloads trailers, trucks and semi-trailers as required.Secures loads on trailers, trucks, and semi-trailers to ensure safe transportation.Uses hand and pneumatic tools to replace and change components (shift covers, input shafts, etc.) on inventory.Cross trains in various areas to ensure the completion of varied work assignmentsPeriodically operates hand and pneumatic air tools.Performs other duties as assigned.Position RequirementsHigh school diploma or equivalent is required.An associates degree is preferred.2+ years of sales experience is required.Basic mechanical skills and prior fork truck operation experience is preferred.Commercial (heavy duty) Truck Parts background/knowledge is required.Valid forklift operator certification is not required but must be able to be certified by Weller upon employment.Proficient in general computer skills, including knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).Must have a hunter sales mentality.Must be a motivated self-starter.Must demonstrate the ability to build relationships with a variety of customers.Ability to manage time effectively.Prior warehouse experience is a plus.Physical RequirementsExtended periods of sitting.Extended periods of active listening and talking.Ability to ambulate on and off a forklift.Ability to operate warehouse equipment, including forklifts.Ability to stand, walk, and move around the warehouse for long periods of time.Hearing protection may be required in some areas.Ability to perform basic computer tasks for inventory tracking and order processingGood hand-eye coordination for operating tools and equipment safely.Ability to lift, carry, and move heavy objects (up to 35 lbs. or more)Remote work options are not available for this position.Pay RangeWeller Truck Parts offers competitive hourly wages ranging from $23.00 to $28.00 per hour, based on experience, skills, and qualifications.Weller Truck Parts is dedicated to a drug free work environment. As a result, any applicant offered employment at Weller Truck Parts must submit to a drug screen prior to starting employment.Weller Truck Parts is an Equal Opportunity Employer. Weller Truck Parts is an at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, veteran status, sex, sexual orientation or national origin.