Sales Operations Specialist (Remote)

Trace3; Denver (CO); Remote; USD 60,000 - 62,000; Full time

Job summary

An established industry player seeks a dedicated Sales Operations Specialist who thrives in a dynamic environment. This role involves managing sales orders, improving operational efficiencies, and collaborating with vendors and internal teams. Ideal candidates will have a strong background in purchasing and logistics, with exceptional communication skills. Join a company that values creativity and teamwork, offering a collaborative culture and opportunities for career growth. If you are detail-oriented and proactive, this position is perfect for you!

Benefits

Comprehensive health plans

401(k) with employer match

529 College Savings

HSA

Life Insurance

Long-Term Disability

Competitive pay

Training and development programs

Snacks and beverages in the office

Work-life balance

Qualifications

• 3+ years of experience in purchasing, sales operations, or logistics.
• Strong Microsoft Excel skills and experience with ERP systems.

Responsibilities

• Manage the sales order cycle for assigned regions and engage with regional teams.
• Coordinate item setup and ensure accuracy in purchasing processes.
• Create billing schedules and track product line items.

Skills

Purchasing

Sales Operations

Logistics

Microsoft Excel

ERP Systems

Communication

Organization

Time Management

Education

High School Diploma

Bachelor's Degree

Tools

NetSuite

Job description

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart-Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice -The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork -Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We support others through their trials, struggles, and failures, not just their successes. We appreciate the individuality of the people around us.

JOB SUMMARY

Under the general direction of the Sales Operations Manager, the Sales Operations Specialist will be responsible for managing Sales Orders for assigned regions including but not limited to creating and reviewing Purchase Orders in a timely manner, reconciling, auditing, and fulfillment of Hardware/Software/Support/Virtual items. This position will work closely with outside vendors and internal teams to build relationships, improve operational efficiencies, and drive sales. Must be located in the Pacific or Mountain Time Zone.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

1. Lead the sales order cycle for assigned regions, engaging with regional teams to understand their business and recommend efficiencies.
2. Provide guidance to internal teams on resolving variances.
3. Contribute to and enforce purchasing SOPs and policies.
4. Ensure correct execution of purchasing processes to minimize liability.
5. Coordinate item setup, including classification of attributes (tax, practice area, type, etc.).
6. Review orders for accuracy in classification, shipping details, pricing, etc.
7. Process drop-ship, special orders, and inventory/warehouse orders through ERP platform.
8. Coordinate with vendors to resolve questions or discrepancies.
9. Work with inventory team to source backordered items.
10. Create billing schedules for installment orders.
11. Track product line items and follow up with vendors on unfulfilled items.
12. Fulfill items based on vendor bills, shipping confirmations, delivery confirmations, license keys, and support contracts.
13. Manage return authorizations and resolve discrepancies.
14. Perform other duties as assigned.

REQUIRED SKILLS AND EXPERIENCE

• High school diploma or equivalent (Bachelor’s degree preferred).
• At least 3 years of experience in purchasing, sales operations, or logistics.
• Knowledge of internal controls and process implementation.
• Strong Microsoft Excel skills.
• Experience with ERP systems; NetSuite preferred.
• Excellent communication skills for interacting with vendors, employees, and clients.
• Highly organized, detail-oriented, with effective time management and prioritization skills.
• Proactive and consultative approach to customer and sales requests.
• Ability to manage multiple priorities and meet deadlines in a dynamic environment.

Salary range: $60,000 - $62,000 USD. Actual salary depends on various factors including location, experience, and performance.

The Perks:

• Comprehensive health plans for employees and dependents
• 401(k) with employer match, 529 College Savings, HSA, Life Insurance, Long-Term Disability
• Competitive pay, training, and development programs
• Snacks and beverages in the office
• Collaborative culture, work-life balance, and paid time off

***To all recruitment agencies: Trace3 does not accept unsolicited resumes. Please do not forward resumes to our email or any company location. We are not responsible for fees related to unsolicited resumes.