Sales Operations Specialist - HVAC & Install Support

GE Appliances; Carolina (PR); On-site; USD 42,000 - 62,000; Full time

Job summary

GE Appliances, a Haier company, seeks a Sales Operations Representative to support the Air and Water Store locations by assisting sales and customer relations and coordinating with senior sales operations staff to achieve regional goals.

The role involves handling customer inquiries, supporting order processing, and coordinating with marketing and installer outreach initiatives. The ideal candidate has HVAC knowledge, strong communication skills, and a proactive, detail-oriented mindset.

Qualifications

• 3 years of relevant experience.
• Knowledge of HVAC / Air Conditioning market.
• Experience dealing with customers and consumers.
• Strong written, oral and presentation skills.
• Self-starter, high energy and highly motivated.
• Strong analytical skills and attention to detail.
• Ability to prioritize effectively.

Responsibilities

• Support Commercial Plan to achieve sales and customer service commitments.
• Coordinate with location Senior Sales Operations Rep and DFS Sales Manager on sales execution.
• Handle daily customer inquiries on prices, specs, availability, and other requirements.
• Support orders for accounts, online sales and telesales; manage order process.
• Collaborate with store staff to issue sales reports and maintain stock and visuals.

Skills

Customer service

Communication skills

Analytical skills

Prioritization

Self-motivated

Education

Technical degree in Refrigeration

Bachelor’s degree in business or marketing

Job description

GE Appliances, a Haier company, seeks a Sales Operations Representative to support the Air and Water Store locations by assisting sales and customer relations and coordinating with senior sales operations staff to achieve regional goals.

The role involves handling customer inquiries, supporting order processing, and coordinating with marketing and installer outreach initiatives. The ideal candidate has HVAC knowledge, strong communication skills, and a proactive, detail-oriented mindset.