Sales Operations Specialist

Dassault Systèmes; Waltham (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Dassault Systèmes seeks a Sales Operations Specialist focused on North America to drive data management, reporting, automation, and AI-enabled solutions for sales leadership and forecasting. The role will deliver accurate, timely insights for business reviews and decision-making.

The ideal candidate will have 5+ years in Sales Ops or BI, strong data governance, and hands-on CRM experience, with familiarity in AI tools and the 3DEXPERIENCE ecosystem.

Qualifications

• Bachelor’s degree in data management, CS, or related field.
• 5+ years in Sales Operations, BI, Data Management, or related field.
• Strong problem-solving and data-driven solution development.
• Hands-on experience with CRM, reporting, and data management systems.
• Experience with AI tools such as Claude AI, ChatGPT, or Gemini.
• Experience developing or working with AI agents or intelligent automation is a plus.
• Experience with the 3DEXPERIENCE platform, especially Netvibes Data Perspectives, is a strong plus.
• Excellent written and verbal communication skills.

Responsibilities

• Develop and maintain standardized reporting and dashboards for MSO weekly reviews.
• Manage sales data across databases, cloud platforms, files and other sources.
• Automate recurring reports and processes to improve efficiency and visibility.
• Develop and implement AI agents and AI-enabled solutions to process, summarize, and deliver sales data and insights.
• Develop data visualizations showing sales performance, trends, risks and opportunities.
• Continuously improve reporting processes, data sources and performance metrics.
• Partner with Sales, Sales Ops, BI, IT, and other stakeholders to address data and reporting needs.

Skills

Data-driven problem solving

CRM systems experience

Written & verbal communication

Data reporting & dashboards

AI-enabled solutions

AI agents automation

AI tools experience (Claude AI)

AI tools experience (ChatGPT)

AI tools experience (Gemini)

3DEXPERIENCE ecosystem familiarity

Education

Bachelor’s degree in Data Management, Computer Science, Data Science, or related field

Tools

CRM systems

3DEXPERIENCE

Netvibes Data Perspectives

Claude AI

ChatGPT

Gemini

Job description

Role Description & Responsibilities:

The Sales Operations Specialist is a North America-focused role supporting Sales Operations through data management, reporting, automation, and AI-enabled solutions. The role provides accurate, timely, and actionable information to support sales leadership, business reviews, forecasting, and operational decision-making.

• Develop and maintain standardized reporting and dashboards for Management System of Operations (MSO) weekly business reviews, ensuring data accuracy and consistency.
• Manage sales data across databases, cloud platforms, files, and other sources, including data governance, quality control, aggregation, storage, and delivery.
• Automate recurring reports and processes to improve efficiency, scalability, and data visibility.
• Develop and implement AI agents and AI-enabled solutions to process, summarize, and deliver sales data and insights.
• Develop data visualizations that provide clear visibility into sales performance, trends, risks, and opportunities.
• Continuously improve reporting processes, data sources, and performance metrics.
• Partner with Sales, Sales Operations, Business Intelligence, IT, and other stakeholders to address data and reporting needs.

Qualifications:

• Bachelor’s degree in Data Management, Computer Science, Data Science, or a related field.
• 5+ years of experience in Sales Operations, Business Operations, Business Intelligence, Data Management, or a related field.
• Strong problem-solving skills and the ability to develop practical, data-driven solutions.
• Hands-on experience with CRM, reporting, and data management systems.
• Experience with AI tools such as Claude AI, ChatGPT, or Gemini.
• Experience developing or working with AI agents or intelligent automation is a plus.
• Experience with the 3DEXPERIENCE platform, particularly Netvibes Data Perspectives, is a strong plus.
• Excellent written and verbal communication skills, with the ability to communicate complex information clearly to leadership and business stakeholders.