Sales Operations Onboarding Analyst

BD; Durham (NC); On-site; USD 90,000 - 140,000; Full time

Job summary

BD is a global medical technology leader dedicated to advancing health with a focus on practical, impactful solutions. This role sits in US Revenue Operations & Commercial Excellence, supporting the Sales Operations function to improve readiness, access, and efficiency.

Reporting to the Associate Director of Sales Operations, you will help coordinate new hire readiness, onboarding/offboarding effectiveness, and credentialing activities while supporting integration and divestiture efforts.

Job description

We Are The People Who Give Possibilities Purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

How Revenue Operations/Commercial Excellence contributes to BD

At BD, the US Revenue Operations & Commercial Excellence team (US ROCx) exists to turn insights into action — enabling commercial excellence and improving how we serve customers and drive growth. We support the company's three priorities: competing in the market, delivering reliably, and innovating faster.

How we work matters as much as what we deliver. Our culture is built on three beliefs: Better Everyday (we improve continuously through focus and action), Own It (we lead with accountability and transparency), and Win Together (we're strategic partners driving value and impact). We lead by example, connect with others, celebrate success, and stay thoughtful and responsive rather than reactive.

One purpose. One team. One impact.

Accountabilities In This Role

Reporting to the Associate Director, Sales Operations, this role supports U.S. Sales Operations by helping coordinate proactive new hire readiness, on/offboarding effectiveness, vendor credentialing activities, integration/divestiture support, and process optimizations. The role contributes to new hire and transfer readiness by identifying potential gaps, following up on open items, escalating barriers as appropriate, and helping improve the associate and manager experience. Because small errors or delays can affect access, customer support, and field readiness, this role requires strong attention to detail, the ability to recognize issues quickly, and prompt action to address or expedite concerns. It supports outcomes such as timely system access, credentialing readiness, fewer avoidable escalations, consistent process