Sales Operations Manager, Enterprise & Global Accounts

Uber; New York (NY); On-site; USD 155,000 - 172,000; Full time

Job summary

Uber is seeking a Sales Operations Manager for Enterprise and Global Accounts in New York. This role involves partnering with leadership to drive sales operations, manage teams, and implement strategies for growth. The ideal candidate will have strong analytical skills and experience in sales operations, ensuring operational efficiency and supporting complex enterprise sales. The position offers a competitive salary and the opportunity to work in a dynamic environment focused on innovation and collaboration.

Benefits

Bonus Program

Equity Award

Various Benefits

Qualifications

• 5+ years in a Sales Operations function supporting complex enterprise sales.
• Strong analytical skills to interpret complex data.

Responsibilities

• Lead the definition and implementation of sales support systems.
• Manage the development of evolving forecast models.
• Own quantitative analysis of sales teams' performance.

Skills

Collaboration

Analytical Skills

Stakeholder Management

Education

Bachelor's Degree in Mathematics

Bachelor's Degree in Statistics

Bachelor's Degree in Analytics

Bachelor's Degree in Professional Selling

Tools

Microsoft Excel

SQL

Google Sheets

PowerPoint

Salesforce

Job description

About the Role:

We are looking for an outstanding individual to join our Delivery Commercial Operations as the Sales Operations Manager for Enterprise and Global Accounts. This role is the sales operations partner to the Head of Global Accounts and Head of Enterprise for US and Canada, supporting them in leading a team of experienced Account Executives, Account Managers, Customer Solution Managers, Sales Managers and beyond, responsible for driving both acquisition and expansion within our Global Accounts.

The Ideal candidate is passionate about designing and building creative solutions to our most complex problems. As the Sales Operations Manager for ENT and Global Accounts, you will partner closely with the Heads of Global Accounts and ENT and their teams to implement and run the rhythm of business, drive predictability in reporting, analyze business trends, devise local GTM strategies and lead growth initiatives. The ideal candidate has deep sales operations expertise, broad technical skills, strong financial acumen and analytical background.

In this role, you will implement and execute the commercial business cadences, including forecasting, top deals review, pipeline review, MBRs, QBRs, and beyond. You will drive the design of business requirements documents for improvements to organizational tooling and processes, design and execute experiments to drive growth or efficiency, and deeply understand the unique needs of the commercial teams to unlock new growth opportunities and remove operational friction.

What You'll Do:

• Lead the definition of the evolution, management, integration and implementation of sales support systems and processes to meet the rapid growth of the business.
• Manage the development of continuously evolving forecast models using cutting edge methodologies.
• Own quantitative analysis of the performance of the sales teams
• Manage the weekly, monthly, quarterly and annual business cadences
• Develop and nurture strong relationships with sales, leadership, finance, HR, Strategy & Planning, deal desk and other stakeholders
• Lead special projects in and outside of their segment and territory.

Basic Qualifications:

• 5+ years in a Sales Operations function supporting a complex enterprise sales GTM model
• 3+ years supporting a Global Accounts Sales Operations function with commercial members located worldwide
• Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners
• Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy
• Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency. Pre-employment test and/or presentation may be required.
• Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations.
• Intermediate + proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce.
• Bachelor's degre, preferably in Mathematics, Statistics, Analytics or Professional Selling

Preferred Qualifications:

• 6+ years of experience in Sales Operations, GTM Strategy, Revenue Operations, or similar functions
• 2-3 years of experience as an Account Manager or an Account Executive in B2B environment
• Experience working in a high-growth B2B company
• Proven track record of taking ownership, leading with data, diving deep without losing sight of the big picture
• Highly organized multitasker, able to operate with a great degree of independence in ambiguous situations
• Advanced proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce

For Chicago, IL-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year.

For Seattle, WA-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.