Sales Operations Manager - Deal Desk

Tekion; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Stock options

Medical, dental & vision coverage

Unlimited PTO & parental leave

Snacks & beverages

Job summary

Tekion seeks a results-driven Sales Operations Manager (individual contributor) to govern deal structure, pricing and policy enforcement across Sales, Finance and Legal. You’ll ensure fast, compliant deals and smooth handoffs to revenue teams.

You will collaborate with Sales, Finance, Development/Product, and Implementation to resolve deal questions, coach reps, and optimize quote-to-cash processes for accuracy and timeliness.

Qualifications

• 6–8 years in sales operations, deal desk, revenue operations or business operations.
• Experience reviewing quotes, orders and contracts for pricing and terms.
• Strong knowledge of Salesforce, approval workflows and configuration concepts.
• Experience influencing stakeholders across Sales, Finance, Legal and Product.

Responsibilities

• Review quotes, order forms and contracts for pricing, terms and policy fit.
• Coach reps on structure requirements and deal policy compliance.
• Coordinate quote‑to‑cash with cross‑functional teams to ensure bookings translate into revenue.
• Provide guidance on deal summaries, risks, and leadership reviews with clear rationale.

Skills

Sales Operations

Deal Desk

Revenue Operations

Salesforce

Excel/BI

Education

Bachelor's degree in Business or related field

MBA

Tools

Salesforce CRM

BI Tools

Job description

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

Job Introduction:

Tekion's automotive retail platform, including payments and AI products, serves dealerships and dealer groups. Note: "Sales Operations Manager" is an individual-contributor title at Tekion; this role has no direct reports. On Deal Desk you apply and enforce product structure, pricing and discount policy on live deals, acting as the control point between Sales, Finance and Legal: deals are structured correctly, approved quickly and booked cleanly. You say yes fast on standard deals, find a workable structure on complex ones, and protect compliance.

Collaborate closely with Sales, Finance, Development/Product, and Implementation to address deal-related questions and challenges, develop solutions, and ensure alignment on deal structure.

Review quotes, order forms and contracts for pricing, terms, SKU accuracy and policy fit; coach reps on structure requirements.

Facilitate guidance on concise deal summaries covering economics, exceptions, risks, and recommendations for leadership review and approvals with clear rationale and an audit trail.

Guide complex nonstandard commercial and enterprise transactions including multi-year commitments, phased deployments, ramp pricing, payment, product bundles, and negotiated commercial terms and route to Leadership, Finance, Legal or Product.

Manage quote-to-cash coordination on all quote types with respective cross functional team members to ensure approved and signed terms translate accurately into bookings, billing, order fulfillment, and renewal records, reporting any process concerns to leaders timely.

Maintain accuracy while managing multiple deals with monthly and quarterly deadlines

Verify bookings meet company policy and partner with Finance on revenue-recognition compliance.

Own the handoff to Finance, billing and order management; resolve discrepancies quickly.

Improve quote-to-cash workflows, quoting rules and approval flows with Business Systems.

Report on cycle time, approval volume and booking quality; document playbooks and train Sales.

Support related work as needed, such as forecasting, cancellations, quota and compensation inputs, or ad hoc analysis.

Basic Qualifications:

6-8 years in sales operations, deal desk, revenue operations or business operations, with direct exposure to deal review, quoting or contracts.

Strong working knowledge of Salesforce, approval workflows and configuration concepts.

Track record of improving deal quality through data, process and clear communication.

Experience influencing stakeholders across Sales, Finance, Legal, and Product.

Strong analytical skills (Excel or Sheets, BI reporting) with understanding of accounting and enforced commercial judgment.

Bachelor's degree in Business, Operations, Finance or a related field, or equivalent in experience.

Preferred Qualifications

SaaS or technology experience.

Revenue recognition basics and order-to-cash process.

Automotive retail or dealer software, or payments, familiarity.

MBA or advanced degree.

Competitive compensation and generous stock options

100% employer-paid top-of-the-line medical, dental and vision coverage

Great benefits including unlimited PTO, parental leave and free snacks and beverages

The opportunity to work with some of the brightest minds from Silicon Valley's most dominant and successful companies

Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper

Work on the latest and coolest technologies – everything is home-grown and built ground-up

A dynamic work environment with a strong sense of community and collaboration

The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy

Exciting opportunities for career growth and development

Note: Tekion recently transitioned to a new recruiting tool and we appreciate your patience and feedback as we adjust to our new system!

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.

For more information on our privacy practices, please refer to our Applicant Privacy Notice here .

Important: Tekion will only contact candidates from an @tekion.com email address or through our applicant tracking system ([e-mail]). We may also work with authorized recruiting partners from time to time. Tekion and its recruiting partners will never ask you to pay fees or send money for applications, interviews, training, or onboarding. If you receive a message that seems suspicious, please do not respond or share personal or financial information.

Compensation

The salary range describes the minimum to maximum base salary range for this position across applicable US locations. The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. In addition to the compensation listed, this position may be eligible for equity compensation, and/or a bonus or commission whereby total compensation may exceed base salary depending on individual or company performance. Your recruiter can share more about the specific salary range during the hiring process.

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