Sales Operations Manager - Contracts

Moody's Corporation; Omaha (NE); On-site; USD 98,000 - 143,000; Full time

Job summary

Moody's Corporation is seeking a Sales Operations Manager to lead a team of Contract Specialists in Omaha. This role focuses on managing sales support activities, ensuring compliance, and fostering team development. The ideal candidate will have a strong background in quote-to-cash processes and leadership experience, with a commitment to continuous improvement and operational efficiency.

Benefits

Comprehensive benefits package

Incentives based on performance

Qualifications

• At least 5 years of experience supporting quote-to-cash processes.
• Prior management experience, including remote teams.
• Fluency in English; additional European languages are advantageous.

Responsibilities

• Manage operational tasks such as drafting contracts and processing orders.
• Lead and develop a team of 4-6 Contract Specialists.
• Ensure compliance with corporate policies and standards.

Skills

Leadership

Communication

Relationship Building

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Salesforce.com

Job description

Join us as a Sales Operations Manager - Contracts at Moody's Corporation

We are seeking a dedicated Sales Operations Manager to oversee a regional team of Contract Specialists supporting the lead-to-cash process. This role involves managing sales support activities, ensuring compliance, and fostering professional development within the team.

Responsibilities

• Manage operational tasks such as drafting contracts, processing orders, and resolving customer issues.
• Lead and develop a team of 4-6 Contract Specialists, focusing on contract generation, pricing, renewals, and sales enablement activities.
• Ensure all processes adhere to corporate policies and standards.
• Handle HR activities including recruiting, performance evaluations, and training.
• Collaborate with stakeholders to monitor and adapt to business changes, and promote continuous improvement.
• Maintain SOPs for consistency and efficiency across regions.
• Coordinate operational aspects of acquisitions and integrations.

Qualifications

• Bachelor’s degree or equivalent.
• At least 5 years of experience supporting quote-to-cash processes, with prior management experience, including remote teams.
• Strong leadership, communication, and relationship-building skills.
• Proficiency in Microsoft Office and Salesforce.com.
• Fluency in English; additional European languages are advantageous for EMEA roles.

Additional Information

This position offers a salary range of $98,400 - $142,800, plus incentives and a comprehensive benefits package. Moody's is an equal opportunity employer committed to diversity and inclusion.