Sales Operations Manager

Sonepar USA Inc; Turlock (CA); On-site; USD 84,000 - 125,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement with company match

Professional development programs

Employee referral program

Disability & life insurance

Job summary

OneSource Distributors seeks a Sales Operations Manager to lead the Inside Sales teams, optimize processes, and drive world-class customer service. You will work across pricing, credit, and supplier relations to maximize margins while maintaining strong customer partnerships.

The role requires 3–5 years in electrical distribution, a bachelor's degree, and in-person presence at Fresno 3 days/week and Turlock 2 days/week in California.

Qualifications

• Bachelor's degree from a four-year college or university, or equivalent experience.
• 3-5 years of electrical distribution experience or training.

Responsibilities

• Lead Inside Sales teams and processes to boost margins and customer experience.
• Oversee pricing, quotes, and segment SPA coordination with Pricing Manager.
• Coordinate with Product Line Managers on stocking and lost sales reporting.
• Manage job queues, monitor credit and fraud reports, and train suppliers.
• Back up as Account Representative when needed and ensure safety meetings.

Skills

Sales management

Team leadership

Customer relationships

Education

Bachelor's degree or equivalent

Job description

There's a Place for You at OneSource Distributors

A career at OneSource is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. OneSource offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout Arizona, Hawaii, and all of California. We are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives. At OneSource, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can provide exciting opportunities to grow your career.

Position Summary

The Sales Operations Manager is primarily focused on managing the Inside Sales teams and processes. This includes ensuring the Inside Sales teams use Company tools, manage customers, build new relationships, boost margins, and overall ensure that our customer service teams drive a world-class customer experience.

What you will do

Sales & Operations Management

• Review Branch Operations Cockpit in Eclipse: including inventory adjustments, hold file, negative on-hand items, pricing overrides and alerts, check for disputed transfers, and any large fluctuations from the previous day
• Run and review material with no bin locations
• Send requests for segment SPA's to the Pricing Manager to vet
• Follow up with the pricing team on deal sheets for customers
• Work with PLM's (Product Line Managers) on minimum stocking quantities & lost sales reports
• Review previous UET reports from the Quality department
• Create UET's (Unquality Event Tracker) when deliveries, receiving problems, or dispatch issues arise
• Manage Job Queues daily
• Fill in as a backup Account Representative if someone is out
• Review fraud prevention reports from the credit department daily
• Setup L&L trainings with Key Supplier & Lighting manufacturers
• Work with the Regional Credit Managers & the Director of Credit on receiving outstanding payments from delinquent customers
• Complete safety training/meetings every month with the Safety Manager
• Coordinate with the Operations Specialist to clean up any outstanding issue

People Management

• Manage and Lead the Inside Sales team
• Establish team and individual goals, and hold individuals accountable for meeting expectations
• Work with the Inside Sales team to improve margin whenever possible
• Review and Approve: branch expenses, expense reimbursements, timecards, and time off requests
• Promote a collaborative culture by modeling the 10 Principles of Personal Leadership

What you will bring

• Bachelor's degree (B.A or B.S.) from a 4-year college or University; or
• 3-5 years of electrical distribution experience and/or training; or
• Equivalent combination of education and experience.

Location

This role will be required to be in person at the Fresno location 3 days per week, and 2 days at the Turlock location.

Salary Range

• This exempt position pays between $83,800.00 - $125,000.00. This salary range reflects figures based on the primary location, within California. The actual range for the role may differ based on the location of the role.

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Referral Program
• Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook, and Instagram to learn how we're "Powering Progress for Future Generations."

YouTube: https://www.youtube.com/c/OneSourceDistributors

LinkedIn: https://www.linkedin.com/company/309791/

Facebook: https://www.facebook.com/onesourcedist/

Instagram: https://www.instagram.com/onesourcedist/

Learn more about OneSource at https://www.1sourcedist.com/about

OneSource Distributors is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

OneSource Distributors is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or any other categories protected by federal, state or local law.

OneSource is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 760-966-4500or [e-mail]

OneSource Distributors is a M/f/Disabled and Vet EEO/AA employer