Manager Inside Sales

Sonepar Canada, Inc.; Fresno, Northern (CA, KY); Hybrid; USD 97,000 - 125,000; Full time

Benefits offered by this job

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional and personal development

Opportunity to become a shareholder

Employer-paid short- and long-term-dis

Employer-paid life insurance for spou…

Wellness program

Gym reimbursement

Employee Referral Program

Employee Assistance Program (EAP)

Job summary

OneSource Distributors is seeking a Sales Operations Manager to lead the Inside Sales teams and drive a world-class customer experience. You will ensure the use of company tools, manage key customer relationships, and work with Product Line Managers on stocking quantities and lost sales analysis.

You will mentor the Inside Sales staff, set team goals, monitor performance, and coordinate with credit and pricing to optimize payments and margins.

Qualifications

• Bachelor's degree or equivalent.
• 3-5 years of electrical distribution experience and/or training.
• Equivalent combination of education and experience.

Responsibilities

• Manage and lead the Inside Sales team to drive margin and customer experience.
• Ensure Inside Sales teams use company tools and manage customers.
• Collaborate with Product Line Managers on stocking quantities and lost sales reports.
• Coordinate with credit, pricing, and fraud prevention teams to optimize collections and risk.
• Oversee branch operations, pricing overrides, and daily performance dashboards.
• Provide backup support as Account Representative when needed.

Skills

Team leadership

Sales operations

Communication

Problem solving

Education

Bachelor's degree

Electrical distribution experience 3-5 years

Tools

Eclipse

Job description

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There's a Place for You at OneSource Distributors

A career at OneSource is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. OneSource offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout Arizona, Hawaii, and all of California. We are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Position Summary:

The Sales Operations Manager is primarily focused on managing the Inside Sales teams and processes. This includes ensuring the Inside Sales teams use Company tools, manage customers, build new relationships, boost margins, and overall ensure that our customer service teams drive a world-class customer experience.

What you will do:

• Review Branch Operations Cockpit in Eclipse: including inventory adjustments, hold file, negative on-hand items, pricing overrides and alerts, check for disputed transfers, and any large fluctuations from the previous day
• Run and review material with no bin locations
• Send requests for segment SPA's to the Pricing Manager to vet
• Follow up with the pricing team on deal sheets for customers
• Work with PLM's (Product Line Managers) on minimum stocking quantities & lost sales reports
• Review previous UET reports from the Quality department
• Create UET's (Unquality Event Tracker) when deliveries, receiving problems, or dispatch issues arise
• Fill in as a backup Account Representative if someone is out
• Review fraud prevention reports from the credit department daily
• Setup L&L trainings with Key Supplier & Lighting manufacturers
• Work with the Regional Credit Managers & the Director of Credit on receiving outstanding payments from delinquent customers
• Complete safety training/meetings every month with the Safety Manager
• Coordinate with the Operations Specialist to clean up any outstanding issue

People Management:

• Manage and Lead the Inside Sales team
• Establish team and individual goals, and hold individuals accountable for meeting expectations
• Work with the Inside Sales team to improve margin whenever possible
• Review and Approve: branch expenses, expense reimbursements, timecards, and time off requests
• Promote a collaborative culture by modeling the 10 Principles of Personal Leadership

What you will bring:

• Bachelor's degree (B.A or B.S.) from a 4-year college or University; or
• 3-5 years of electrical distribution experience and/or training; or
• Equivalent combination of education and experience.

Location:

This role will be required to be in person at the Fresno location 3 days per week, and 2 days at the Turlock location.

Salary Range:

• This exempt position pays between $96,567 - $125,000. This salary range reflects figures based on the primary location, within California. The actual range for the role may differ based on the location of the role.

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Referral Program
• Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook, and Instagram to learn how we're "Powering Progress for Future Generations".

OneSource Distributors is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

OneSource is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 760-966-4500or [e-mail]

OneSource Distributors is a M/F/Disabled and Vet EEO/AA employer