Sales Operations Manager

Airtable; Austin (TX, CA); Hybrid; USD 122,000 - 160,000; Full time

Job summary

Join a forward-thinking company as a pivotal member of the Sales Operations Team. In this dynamic role, you will drive operational excellence across the go-to-market organization, collaborating with various teams to enhance systems and processes. Your expertise in data integrity, sales planning, and analytics will empower sales and customer success teams to achieve scalable revenue growth. If you thrive in fast-paced environments and possess a strategic mindset, this opportunity is perfect for you to make a significant impact.

Qualifications

• 7+ years in SaaS sales operations with a focus on data integrity.
• Experience with Salesforce and sales engagement platforms.

Responsibilities

• Lead account enrichment strategy and maintain CRM data integrity.
• Build dashboards to monitor sales performance and pipeline health.

Skills

Salesforce Sales Cloud

Data Enrichment Strategy

Cross-Functional Project Management

Analytical Skills

Communication Skills

Process Optimization

Adaptability

Education

Bachelor's Degree

Tools

ZoomInfo

Clearbit

Gong

Outreach

LeanData

Job description

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

As a member of the Sales Operations Team, you’ll play a critical role in both the design and execution phase of Airtable’s go-to-market motion. In this role, you’ll be a key driver of operational excellence across our go-to-market (GTM) organization, supporting scalable revenue growth and empowering our Sales and Customer Success teams. You will partner cross-functionally with Sales Leadership, RevOps, Finance, Enablement, and Systems teams to evolve Airtable’s GTM systems, processes, and data infrastructure. This is a highly collaborative and visible role that blends analytics, systems thinking, and program execution to ensure our revenue teams have the insights, structure, and tools to succeed.

What you'll do

• Own GTM Data Integrity & Enrichment: Lead our account enrichment strategy, defining data quality excellence standards. Maintain clean account hierarchies, ownership rules, and optimize enrichment from sources like ZoomInfo and Clearbit to ensure consistent CRM data integrity.
• Sales Planning & Coverage Design: Partner with Sales Strategy and Revenue Leadership to define and maintain scalable segmentation, territory models, and coverage strategies that reflect our evolving customer base and market opportunity.
• Territory Operations: Manage territory assignments with a focus on equitability, performance optimization, and responsiveness to GTM shifts, ensuring sales resources are allocated for maximum effectiveness.
• Sales Operations Analytics: Build dashboards and reporting frameworks that monitor pipeline health, rep performance, and deal velocity. Deliver actionable insights that accelerate revenue growth, improve forecast accuracy, and identify emerging sales trends.
• Process & Systems Enhancement: Lead major systems enhancements and new tool rollouts to support the lead-to-order process, from documenting business requirements through to UAT, adoption, and hypercare. Streamline existing workflows through automation and reinforce account hygiene best practices.
• Champion Change Management: Act as a key project manager for GTM transformation initiatives — ensuring alignment, adoption, and minimal disruption across systems and teams.
• Partnership Across Functions: Serve as a trusted partner to Sales, Customer Success, Finance, and Enablement teams to maintain operational alignment and business continuity.

Who you are

• You have 7+ years of experience leading cross-functional projects within global SaaS sales organizations
• You possess deep knowledge of Salesforce Sales Cloud and proficiency with sales engagement platforms (ZoomInfo, Ringlead, Clearbit, Outreach, Gong, LeanData, etc.)
• You have proven experience in data enrichment strategy and implementation
• You're a high EQ communicator who can translate complex business issues into clear, actionable insights
• You have a track record of successfully implementing systems improvements and process optimization
• You're a strategic thinker who can transform business needs into operational solutions
• You build trust across organizational boundaries and drive alignment effectively
• You have a "roll up your sleeves" mentality with meticulous attention to detail
• You thrive in fast-paced, evolving environments with a high degree of adaptability
• You take pride in measuring results through quantitative metrics and accountability
• You maintain a customer service mindset with commitment to transparent communication and realistic SLAs

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant .

VEVRAA-Federal Contractor

If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.

Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.

Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable .

For all work locations (including remote), the base salary range for this role is:

$122,000 - $159,700 USD

Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clickinghere .

Apply for this job

*

indicates a required field

First Name *

Last Name *

Preferred First Name

Email *

Phone

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

The successful candidate for this role must be located in PT or CT time zone. Are you located in either? * Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Airtable’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Disability Status Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.