Sales Operations Manager

Sodali & Co; Stamford (CT); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Equal Opportunities Employer

Inclusive work environment

Job summary

A global capital markets advisory firm is seeking a Sales Operations Manager to lead efforts in scaling sales and revenue operations in North America. This role involves collaborating with senior leaders, managing Sales Force as a CRM, and ensuring accurate opportunity tracking. With a hybrid work model, the ideal candidate will have at least 3 years of experience in Sales Ops and exemplary communication skills. Competitive compensation and an inclusive work environment are offered.

Qualifications

• Minimum of 3 years of experience in sales ops, client finance, or a related role.
• Proven experience managing client budgets, forecasts, and financial reports.
• Ability to work collaboratively with senior practitioners in a fast-paced environment.

Responsibilities

• Lead Sales Ops efforts in North America and strengthen revenue operations.
• Produce regular pipeline reports, dashboards, and actionable insights for leadership.
• Partner with Finance leadership to produce Annual Budget and reforecasts.

Skills

SalesOps management

Communication skills

Analytical skills

Attention to detail

Collaboration

Education

Bachelor's degree in Finance, Accounting, Business Administration, or a related field

Tools

Salesforce

NetSuite

Excel

Job description

Sodali & Co is a recognized global capital markets stakeholder advisory firm, serving over 2,000 clients in more than 65 countries. The Firm advises a diverse and global client base including many of the world’s largest companies. Formed by the mergers of several market‑leading capital markets stakeholder engagement consultancies, Sodali is the largest global shareholder services firm in the world. The Firm operates out of three global headquarters in New York, London, and Sydney and is supported by 12 regional offices in major financial capitals around the world.

Sodali provides a full suite of shareholder, sustainability, and strategic communications advisory services that, together, enable the Firm to deliver clients differentiated insights, integrated expertise, and bespoke advice to address complex interconnected issues, identify and capitalize on strategic opportunities, and drive successful business outcomes.

Practice Group Summary

• Shareholder Advisory services include M&A Advisory, Activism Preparation and Defense, Board Governance Services, Corporate Governance Advisory, Proxy Solicitation, Capital Markets Intelligence, Global Debt and Bondholder Services, and Stakeholder Research.
• Sustainability services include ESG Assessment, Strategy & Implementation, and Communications Advisory.
• Strategic Communications services include Corporate Communications, Financial and Transaction Communications, Investor Relations, Public Affairs and Campaigns, Crisis and Special Situations, and Research.

The Opportunity

The Sales Operations Manager will lead our Sales Ops efforts in North America and play a critical role in strengthening and scaling our sales and revenue operations, with a primary focus on improving visibility, accuracy, and consistency across the sales funnel. This role will partner closely with senior leaders across Finance, Operations, and client‑facing practitioners to ensure all new and existing business opportunities are captured, structured, and forecasted effectively.

This is a highly collaborative and hands‑on role, ideal for someone who combines strong process discipline with solid business judgment and communication skills. You will act as the central point of coordination for sales data, helping translate sales and revenue activity into clear, actionable insights for FP&A and Finance leadership.

This position follows a hybrid work model, combining remote flexibility with in‑person collaboration to foster productivity, teamwork, and engagement. The office location for this role is in Stamford, CT.

Key Responsibilities

• Own use of Sales Force as a CRM in terms of purpose, configuration, and hygiene standards
• Ensure accurate opportunity stages, standardized and reasonable probability weightings, and ensure value outputs match commercial intentions
• Produce regular pipeline reports, dashboards, and actionable insights for global leadership
• Implement and enforce data‑quality standards—required fields, data integrity checks, senior management approval for high value additions and changes
• Introduce core CRM activity based metrics per practitioner –e.g. meetings, phone calls, referrals, events
• Partner with Finance leadership and market practice leaders to produce Annual Budget and reforecasts three times a year, with scenarios and variance analysis as needed
• Provide early‑warning insights into revenue risk
• Maintain and monitor core activity‑based metrics
• Ensure Sales Ops data and particularly signed proposals accurately reflected in Finance systems and analytics dashboards output (SalesForce, NetSuite, Power BI)
• Evaluate and implement process improvements (pipeline weighting, workflow automation)
• Onboard new practitioners with Sodali approach to pipeline and CRM usage

Performance Measurement & Account Management Infrastructure

• Track competitive intelligence—win/loss reasons, competitor pricing shifts, market patterns
• Ensure account directors have necessary data for upcoming retainer/recurring renewal cycles, pricing reviews, and upsell strategies

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
• Minimum of 3 years of experience in sales ops, client finance, or a related role in a professional services environment
• Ability to work independently to manage a developing Sales Ops process
• Ability to work collaboratively with senior practitioners in a fast‑paced environment. Proven experience managing client budgets, forecasts, and financial reports
• Excellent communication skills, with the ability to communicate complex financial information to both financial and non‑financial stakeholders
• Advanced proficiency in Excel required. Experience in Netsuite or Salesforce is a plus
• Strong attention to detail, analytical, and problem‑solving skills

Sodali & Co is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels valued and respected. We welcome applications from all qualified individuals regardless of race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, age, disability, or veteran status. We are committed to providing reasonable accommodations to support candidates with disabilities or access needs throughout the recruitment process.