Private Credit Portfolio Administration, Account Manager

Alter Domus; Boston (MA); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Professional accreditations

Flexible holidays + birthday day off

Mentoring and career progression

Employee Share Plan

Job summary

Alter Domus in Boston, MA is seeking a seasoned professional to lead and manage end-to-end business line processes within Debt Capital Markets. You will own client deliverables, supervise staff, and drive workflows with internal teams and Trustees to ensure timely, accurate outcomes.

The role emphasizes relationship management, strategic direction, and mentoring of staff, with a hybrid work arrangement and opportunities for professional development.

Qualifications

• Bachelor's degree in finance, accounting, business, or economics preferred.
• 5+ years of experience within a business or finance-related capacity.
• Solid Microsoft Excel experience.
• Knowledge or familiarity with Bloomberg, performance systems, and other loan research and analysis tools a plus.

Responsibilities

• Lead end-to-end business line processes and communicate processes to internal and external parties.
• Provide strategic direction of business unit and initiatives; collaborate with Director and Managing Director.
• Take full ownership of client deliverables and delegate tasks while ensuring accountability.
• Ensure timeframes and deliverables agreed with Client and Trustee are met.
• Manage relationships with clients by addressing issues and seeking resolutions.

Skills

Relationship management

Leadership

Finance knowledge

Excel

Communication

Education

Bachelor's degree in finance or related

Tools

Bloomberg

Job description

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Location: Boston, US Chicago, US Carmel, US

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning "The Other House" in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different in what we do, how we work, and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

JOB DESCRIPTION:

• Expert in end-to-end business lineprocess. Ability to communicateprocessto internal and external parties.
• Provide strategic direction of business unit and initiatives. Work with Director and Managing Director to move forward.
• Take full ownership of client deliverables, delegation of duties while ensuring team members are taking appropriate ownership and executing tasks.
• Ensure timeframes and deliverables agreed with Client and Trustee are met.
• Perform active relationship management role and manage issues as they arise objectively and directly with the client for resolution.
• Proactively expand client relationships by recognizing their needs and understanding Alter Domus suite of services.
• Ensure exceptions are cleared and procedures and regulations are followed.
• Ensure cash reconciliation is sent to the client.
• Review and approve daily reporting.
• Ensure input and review occur and trades are input in a timely fashion.
• Manage P&L of team. Be efficient in use of headcount.
• Ownership of process improvement and final delivery of solutions.
• Conduct regular workflow reviews with staff to ensure optimal execution.
• Mastery of internal workflows, processes, and management of deadlines.
• Understand other business unit functions within Debt Capital Markets and how it impacts the team.
• Assist with new client onboarding.
• Take on full invoice process from request to client delivery.
• Subject Matter Expert at Alter Domus on client engagements.
• Assume responsibility for training and development of all C&SP staff.
• Coach, mentor, and support team through all aspects of assignments.
• Ensure training and development of staff is appropriate and consistent.
• Lead, develop and mentor career path of team members.
• Apply experience and understanding of market and best practices when managing transactions and communicating with other parties involved.
• Champion Alter Domus brand.

YOUR PROFILE:

• Bachelor's degree in finance, accounting, business, or economics preferred
• 5+ years of experience within a business or finance-related capacity.
• Basic knowledge of loan operations, commercial mortgage lending, or loan securitization with product knowledge and/or customer service experience.
• Previous experience with CLO compliance and Waterfall modeling.
• Experience in direct management and training of team members preferred.
• Ability to independently research and resolve problems.
• Responsive, friendly, professional, highly organized, and superb communication.
• Solid Microsoft Excel experience.
• Knowledge or familiarity with Bloomberg, performance systems, and other loan research and analysis tools a plus.
• Exceptional attention to detail and able to thrive within a high-volume data-entry environment with both proficiency and accuracy; and
• Demonstrated willingness to work within a deadline-driven environment.

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The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

• Support for professional accreditations
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan

Alter Domus is an Equal Opportunity Employer: Equity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.