Sales Operations & Logistics Specialist

Addison Group; Houston (TX); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Addison Group in Houston, TX is seeking a personable Sales Operations & Transportation Specialist who thrives on building relationships and delivering outstanding customer service. You will manage customer orders, coordinate transportation, and proactively resolve issues in a fast-paced environment.

The ideal candidate has 4+ years of experience in customer service, sales operations, logistics, or transportation coordination, with excellent communication and Excel skills.

Qualifications

• 4+ years' experience in customer service, sales operations, logistics, or transportation coordination.
• Excellent verbal and written communication skills.
• Proven ability to manage customer relationships and satisfy customers.
• Strong organizational skills and attention to detail.
• Proficiency in Excel (Required).

Responsibilities

• Build and maintain strong relationships with customers, carriers, and internal teams.
• Serve as a key point of contact for customers with timely updates.
• Negotiate freight rates and coordinate transportation arrangements.
• Resolve shipment delays and operational issues.
• Maintain accurate sales orders, shipping docs, and records.
• Proactively follow up on pending orders and inform customers.

Skills

Customer service

Sales operations

Logistics coordination

Education

Bachelor's degree in supply chain, logistics, or related field

Tools

Excel

Job description

Addison Group in Houston, TX is seeking a personable Sales Operations & Transportation Specialist who thrives on building relationships and delivering outstanding customer service. You will manage customer orders, coordinate transportation, and proactively resolve issues in a fast-paced environment.

The ideal candidate has 4+ years of experience in customer service, sales operations, logistics, or transportation coordination, with excellent communication and Excel skills.