Sales Operations Liaison & Channel Programs Specialist

DealHub Ltd; Fremont (CA); On-site; USD 70,000 - 71,000; Full time

Job summary

ASUS in Fremont, California seeks an Insides Sales Operations liaison to coordinate between Asia HQ and North America sales, product management, and finance. You will verify promotional claims, pricing, invoices, and program eligibility, and support channel programs while ensuring timely resolution of issues.

The role requires strong English and Mandarin communications, sharp attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• BA/BS degree in Business Administration or equivalent.
• 2+ years in sales operations, customer operations, or related role.
• Professional English and Mandarin communication skills.
• Ability to analyze information and identify inconsistencies.

Responsibilities

• Liaise between ASUS Asia HQ and North American teams to resolve operational issues.
• Review, validate, and process promotional claims by verifying pricing, invoices, and eligibility.
• Collaborate with Accounts Receivable to review deduction reports and credits.
• Create and administer Channel Programs with proper documentation and communication.
• Proactively follow up to move cases forward and resolve obstacles.
• Analyze reports to identify discrepancies and bottlenecks; escalate as needed.
• Suggest process improvements to enhance efficiency and customer experience.
• Maintain good attendance and punctuality.

Skills

Bilingual English–Mandarin

Attention to detail

Organizational skills

Interpersonal skills

Excel & Salesforce

Education

BA/BS in Business Administration or equivalent

Tools

Microsoft Excel

Salesforce

Job description

ASUS in Fremont, California seeks an Insides Sales Operations liaison to coordinate between Asia HQ and North America sales, product management, and finance. You will verify promotional claims, pricing, invoices, and program eligibility, and support channel programs while ensuring timely resolution of issues.

The role requires strong English and Mandarin communications, sharp attention to detail, and the ability to manage multiple priorities in a fast-paced environment.