Sales Operations Lead, NAMER ISV Sales, NAMER Strategy and Operations Team

Amazon Inc.; New York (NY); Hybrid; USD 140,000 - 180,000; Full time

Job summary

Amazon Inc. in New York seeks a driven Sales Operations Lead for the North America ISV segment. You will combine sales operations execution with strategic business analysis to drive AWS's revenue attainment and operational excellence.

You will coordinate Business Cadence between Sales Leadership, Sales Cross‑Functional Teams, Sales Tech, Finance, and Global Sales Operations, and act as a strategic partner shaping the trajectory of the ISV business.

Responsibilities

• Serve as trusted business partner to sales leadership
• Drive critical business activities including Annual Planning, Forecasting, Operational Strategy, Monthly Business Reviews, Quarterly Business Reviews, and other sales performance processes
• Partner closely with sales leadership to help the organization execute against strategic priorities and go‑to‑market plans
• Synthesize complex data sets from multiple teams to surface key insights and trends for executive decision‑making
• Partner with stakeholders to identify critical business execution needs through deep analysis and ISV domain expertise

Job description

Description

The AGS NAMER Strategy and Operations team is seeking a driven and experienced Sales Operations Lead for our North America Independent Software Vendor (ISV) Segment. This role combines sales operations execution with hands‑on strategic business analysis. As a Sales and Business Operations Lead, you will be instrumental in driving AWS's business performance through development of sales execution and operational excellence that lead to revenue attainment for the sales business unit. You will serve as a critical point of coordination owning Business Cadence between Sales Leadership, Sales Cross-Functional Teams, Sales Tech, Finance, and Global Sales Operations teams while acting as a strategic thought partner in shaping the trajectory of the ISV business.

Key job responsibilities

• Serve as trusted business partner to sales leadership
• Drive critical business activities including Annual Planning, Forecasting, Operational Strategy, Monthly Business Reviews, Quarterly Business Reviews, and other sales performance processes
• Partner closely with sales leadership to help the organization execute against strategic priorities and go‑to‑market plans
• Synthesize complex data sets from multiple teams to surface key insights and trends for executive decision‑making
• Partner with stakeholders to identify critical business execution needs through deep analysis and ISV domain expertise

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

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Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

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Here at AWS, it's in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

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Work/Life Balance

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AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small‑and mid‑market accounts to enterprise‑level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world‑class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission‑critical applications on top of AWS services.