Sales Operations Intern

LPU Batangas; Plano (TX); On-site; USD 28,000 - 39,000; Full time

Job summary

LPU Batangas seeks a motivated student to join its Plano, TX Sales Operations team as an intern. You will help ensure the sales process is followed, maintain data quality in the funnel, and support CRM usage and reporting to drive informed decisions.

You will collaborate with Sales Operations, account teams, and commercial managers, gaining hands-on experience in telecom B2B workflows while contributing to continuous improvement through data analysis and tooling enhancements.

Qualifications

• Enrolled as a bachelor’s or master’s student in a relevant field.
• Strong interest in telecommunications, B2B sales, sales operations, CRM, and data-driven decision making.
• Analytical mindset and ability to work with structured data and follow processes.
• Comfortable using Excel, Google Sheets, and PowerPoint; eager to learn Salesforce.
• Attention to detail and commitment to data quality; follow guidelines and ask questions.
• Effective communication and collaboration across sales, operations, and support.
• Curiosity, initiative, and passion for learning how analytics support commercial outcomes.

Responsibilities

• Support adherence to sales process by assisting Sales Operations with daily activities.
• Coordinate meetings, prepare communications, and assist project leaders with admin tasks.
• Maintain data quality in the sales funnel and support qualification criteria.
• Support governance by tracking compliance checkpoints and organizing information.
• Help manage CRM and reporting dashboards by gathering user feedback and testing changes.
• Use spreadsheets, CRM (Salesforce), and AI tools to analyze data and generate reports.
• Collaborate with Sales Operations, account teams, and managers to enhance process effectiveness.
• Identify simplification opportunities and document improvement suggestions.

Skills

Analytical mindset

Data-driven decision making

Excel

Google Sheets

PowerPoint

Communication

Team collaboration

Curiosity

Learning agility

Education

Bachelor’s or Master’s student in Business Administration, Finance, Economics, Data Analytics, Information Systems, Industrial Engineering, or related field

Tools

Salesforce

Job description

Your Role

Here’s what you will be doing:

• Support adherence to Ericsson sales process by assisting Sales Operations team with daily activities, documenting steps, updating process materials, and securing training for sales process users.
• Help drive Sales Operations change programs by coordinating meetings, preparing communications, and assisting project leaders with administrative tasks.
• Assist with sales funnel management by maintaining data quality, streamlining funnel information access, and supporting qualification criteria application to improve sales performance.
• Support sales governance by helping users comply with Sales Directive and Business Delegation, tracking compliance checkpoints, and organizing shared information.
• Help manage and improve sales tools such as CRM and reporting dashboards by gathering user feedback, testing changes, and supporting user proficiency and satisfaction.
• Use spreadsheets, CRM systems (e.g., Salesforce), and AI tools to analyze data, generate reports, identify trends, and summarize insights for Sales Operations decision making.
• Collaborate with Sales Operations colleagues, account teams, and commercial managers to enhance sales process effectiveness.
• Contribute to continuous improvement by identifying simplification opportunities, documenting suggestions, and supporting process and tooling enhancements.

About You

The company is looking for:

• Currently enrolled Bachelor’s or Master’s student in Business Administration, Finance, Economics, Data Analytics, Information Systems, Industrial Engineering, or related field.
• Strong interest in telecommunications, B2B sales, sales operations, CRM systems, and data-driven decision making.
• Analytical mindset with ability to work with structured data, follow processes, and translate findings into clear insights.
• Comfortable using productivity tools (Excel, Google Sheets, PowerPoint) and willing to learn CRM systems such as Salesforce; prior CRM, reporting, or scripting experience is a plus.
• Strong attention to detail and commitment to data quality, with ability to follow guidelines and ask questions when unclear.
• Effective communication and collaboration skills to work across sales, operations, and support functions.
• Curiosity, initiative, and passion for learning how structured sales processes, tools, and analytics support customer engagements and commercial outcomes.

Compensation & Benefits

• Competitive salary dependent on location, qualifications, skills, education, training, and experience.