Sales Operations & HubSpot Specialist

Duetti; New York (NY); Hybrid; USD 60,000 - 100,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible paid time off

Hybrid work model

Job summary

A financial services company for artists in New York City is seeking a Sales Operations & HubSpot Specialist. This role involves optimizing HubSpot, supporting lead generation, and enhancing communication tools. The ideal candidate has experience in sales operations, strong analytical skills, and a passion for the music industry. Join a company that's reshaping the future of artist monetization with a competitive salary range of $60,000-$100,000 per year.

Qualifications

• 1+ years of experience in Sales Operations or CRM-focused roles.
• Experience setting up HubSpot automations and workflows.
• Proficient in data cleanup and ensuring data accuracy.

Responsibilities

• Assist in managing and optimizing HubSpot instance.
• Support lead gen team with lead enrichment.
• Develop outreach templates for effective engagement.
• Build dashboards to track performance and CRM health.

Skills

Sales Operations experience

HubSpot expertise

Data management

Analytical skills

Communication skills

Problem-solving

Tools

HubSpot

Job description

Overview

Join to apply for the Sales Operations & HubSpot Specialist role at Duetti.

Duetti, founded in 2022, is on a mission to revolutionize the financial landscape for independent music artists. Our innovative model provides immediate cash flow options, enabling artists to monetize their master catalogs, individual tracks, or parts thereof—a unique opportunity that was once exclusive to a select group of A-list artists. We employ a highly scalable data-centered approach to catalog pricing and marketing, utilizing cutting-edge prediction and risk assessment methodologies alongside innovative optimization tactics.

Founded by Lior Tibon, former COO of TIDAL, and Christopher Nolte, former Business Development executive at Apple Music, Duetti publicly launched in May 2023 and now has over $435 million in funding from Flexpoint Ford, Nyca, Northleaf, Viola Ventures, Roc Nation, and others. Duetti's music platform has helped over 700 artists in over 30 countries receive up to $7 million per transaction.

With offices in New York City, Los Angeles, Miami, and London Duetti offers a competitive benefits package, including healthcare coverage, flexible paid time off, and a hybrid work model. Duetti provides an inspiring and familial yet ambitious work environment, where your expertise and creativity will contribute to reshaping the future of artist monetization and make an immediate tangible impact on artists’ lives. Join us on this transformative journey as we reshape the financial landscape for artists.

Responsibilities

We are seeking a Sales Operations & HubSpot Specialist to join our growing Sales Operations team. In this role, you will work closely with our Sales Ops Lead and the broader Sourcing (Sales) Team to streamline CRM processes, automate outreach, and optimize HubSpot for maximum efficiency. Together, you will develop automation strategies, build relevant reporting, and enhance our outreach and communication tools—helping scale Duetti’s mission of empowering independent artists worldwide.

If you’re eager to contribute your HubSpot expertise and help redefine the future of artist financing, we’d love to hear from you. Come join Duetti and help support our mission of empowering independent artists around the globe!

• Collaborate with the Sales Ops Lead: assist in managing and optimizing our HubSpot instance, including creating custom properties, building automations and workflows, and maintaining data integrity
• Support lead enrichment and assignment: help our lead gen team source high-quality leads, enhance lead data with contact information, and ensure they are properly routed to the sourcing team with automated messages and tasks in place
• Develop outreach templates: create and iterate on email, SMS, and social channel contact templates for efficient and effective engagement with potential leads
• Generate and refine reports: work with the Sales Ops Lead to build dashboards and analytics that track sourcing team performance, lead conversion rates, and overall CRM health
• Create segmented lists: help build targeted lists for ad-hoc communications, ensuring the right messages reach the right audiences
• Define lead criteria: contribute to establishing lead targets and translating requirements to technical teams, ensuring alignment with Duetti’s overarching goals
• Manage global scale: coordinate multi-language and multi-currency features within HubSpot to facilitate international communications
• Participate in continuous improvement: partner with data engineers, product teams, and marketing to refine outreach processes and toolsets, and share feedback on potential enhancements

Qualifications

• 1+ years of experience in Sales Operations or CRM-focused roles, with demonstrable expertise in HubSpot
• Hands-on HubSpot skills: experience setting up automations, workflows, and custom objects to support lead management and sales outreach
• Strong data management: proficient in data cleanup, list segmentation, and ensuring data accuracy within a CRM environment
• Analytical mindset: ability to interpret performance metrics, build meaningful reports, and provide actionable insights to team members
• Understanding of sales outreach processes: familiarity with lead enrichment, sequence design, and funnel optimization
• Excellent communication and teamwork: proven ability to collaborate with peers, report progress clearly, and coordinate with multiple stakeholders
• Proactive problem-solver: comfortable working in a fast-paced, evolving environment, taking initiative to identify and implement process improvements
• Passion for music or entertainment is a plus but not required

Salary Range: $60,000-$100,000/yr

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development