Sales Operations Enablement Lead

Murata Electronics; Irvine (CA); Hybrid; USD 68,000 - 113,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid time off and holidays

401(k) matching

Hybrid work schedule

Tuition reimbursement

Flexible spending accounts

Talent Development program

Job summary

Murata Electronics seeks a Sales Operations Training Specialist to design, deliver, and continuously improve training for Customer Service and Sales teams. You will create structured learning experiences, support post-training adoption, and drive knowledge development across the organization.

The role emphasizes onboarding, instructor-led and on-demand sessions, and ongoing reinforcement with metrics to measure effectiveness and guide improvements.

Qualifications

• Bachelor's degree in Business, Communications, Education, or related field.
• 7–10 years of combined education/experience in business/training.
• Experience designing and delivering programs for diverse audiences.
• Strong understanding of sales and customer service workflows and tools.

Responsibilities

• Develop and execute a structured training cadence for Customer Service focused on processes and systems.
• Design instructor-led, virtual, and on-demand sessions to maximize access and engagement.
• Partner with Sales Operations to align training with current workflows and priorities.
• Provide ongoing Q&A support and office hours to reinforce learning and adoption.
• Monitor training effectiveness and adjust content based on feedback and metrics.
• Deliver advanced training for Sales teams to deepen workflow knowledge.
• Create scalable training materials and maintain documentation standards.

Skills

Communication skills

Facilitation

Presentation skills

Cross-functional collaboration

Education

Bachelor's degree in Business/Communications/Education

Tools

Canva

EasyGenerator

Articulate

Captivate

Job description

Murata Electronics seeks a Sales Operations Training Specialist to design, deliver, and continuously improve training for Customer Service and Sales teams. You will create structured learning experiences, support post-training adoption, and drive knowledge development across the organization.

The role emphasizes onboarding, instructor-led and on-demand sessions, and ongoing reinforcement with metrics to measure effectiveness and guide improvements.