Sales Operations Demand Planner

Hercules OEM; Burnsville (MN); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

HOEM is seeking a Sales Operations Demand Planner to connect Sales, Operations and Purchasing, turning customer insights and market trends into accurate demand plans that guide production and inventory decisions.

This hybrid role at our Burnsville, Minnesota site involves forecasting, trend analysis and collaboration with the commercial team to spot opportunities, support new programs, and drive growth while serving customers.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3–5 years in demand planning or sales operations.
• Advanced Excel user.
• Exceptional communication and facilitation skills.
• Ability to drive process improvements.
• Demonstrates HOEM values: Courage, Ownership, Respect, Excellence.

Responsibilities

• Lead sales forecast creation with input from customers and the commercial team.
• Facilitate resolution of planning issues between Sales, Operations and Purchasing.
• Review historical trends and develop forecast data and models.
• Provide insights to drive decisions on sales, inventory and purchasing.
• Collaborate with the commercial team on growth opportunities and launches.
• Utilize ERP and Power BI for data analysis and reporting.
• Lead new item/program launch forecasting with cross-functional partners.
• Support other projects as assigned.

Skills

Demand planning

Sales operations

Communication

Collaboration

Education

Bachelor’s degree or equivalent experience

Tools

Excel

Power BI

Job description

At HOEM, great customer experiences start long before an order is placed. As our Sales Operations Demand Planner, you’ll be at the center of the action-connecting Sales, Operations, and Purchasing to turn customer insights, market trends, and commercial strategy into smart, accurate demand plans.

This is more than a forecasting role. You’ll be the person who knows the story behind the numbers, helping our commercial team spot opportunities, make confident decisions, and bring new products and programs to life. From analyzing trends and building forecasts to solving real-time planning challenges and influencing inventory and purchasing decisions, your work will have a direct impact on how we grow and how we serve our customers.

We are looking for a motivated team member who is energized by data, thrives on collaboration, and enjoys turning complex information into clear business recommendations. If this is you, we’d love to meet with you!

Hercules OEM is a profitable, stand-alone business unit with ~$80M revenue and 110 team members across a footprint of four locations within the US. Hercules OEM is a value-add distributor and technical solutions provider with superior engineering capabilities for global manufacturers. The company has an exceptionally strong value proposition, providing unmatched customer experience from product specification to order fulfillment.

Position Summary

The Sales Operations Demand Planner is an important role at HOEM to ensure the accuracy of sales forecasts and establish the production/purchasing plan by collecting commercial inputs. As the link between Sales and Fulfillment this position plays a key role to the SIOP process and achieving best-in-class customer experience.

Duties And Responsibilities

• Adhere to all company safety policies and procedures, in addition to staying up to date with requirements to maintain exemplary standards of health and safety across all work areas.
• Leads sales forecast creation with input from customers and commercial team.
• Facilitate and resolve planning issues as integration point between Sales and Operations / Purchasing
• Review historical trends, research demand drivers, prepare forecast data, develop models and evaluate forecast results
• Provide insights in driving key decisions related to sales, inventory, and purchasing. Present findings and business recommendations
• Key partner to commercial team providing input to growth and knowing “the story” behind the numbers
• Leads quick-turn data requests from the commercial team (customer trends, product mix, competitive share shifts) to support opportunities and strategic decisions
• Utilizes ERP and Power BI reporting to build account and territory-level data analysis (ex. volume trends, forecast vs. actual)
• Leads new item and program launch forecasting in partnership with commercial team
• Other projects, as assigned

Required

Education, Skills, and Responsibilities

• Bachelor’s degree or equivalent experience
• 3-5 years of demand planning or sales operations work
• Excel experience – high level user
• Exceptional communication and facilitation skills
• Drive process implementation and improvement
• Demonstrate HOEM values – Courage, Ownership, Respect, Excellence

This role is a hybrid role at our Burnsville, Minnesota site - 3 days in office, 2 days from home.

Join a company where your work matters, your ideas are valued, and your career can grow alongside a strong and stable industry.

Salary range: $75,000-$95,000/year