Sales Operations Coordinator: Drive Pipeline & Efficiency

Ideatek Telcom LLC; Wichita (KS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision, life

401(k) with match

Free internet service or reimbursement

Tuition reimbursement

Quarterly performance bonuses

Coaching/counseling for employees andF

Job summary

IdeaTek is seeking a Business Sales Coordinator to support the sales manager and team by driving operational efficiency across the sales process. You’ll help keep reporting accurate, CRM activity clean, proposals and service agreements moving, and customer handoffs seamless.

You’ll serve as a key connection between sales, customer success, and other internal teams—removing administrative friction so our sales reps can stay focused on relationships and revenue.

Qualifications

• 2–4 years of experience in sales operations or administrative support within a B2B environment.
• Experience with CRM systems.
• Proficiency with Microsoft 365 or Google Workspace (Excel/Sheets).
• Experience with electronic signature tools such as DocuSign.

Responsibilities

• Compile weekly and monthly sales forecasts, activity reports, and pipeline updates for sales leadership.
• Support the administrative side of the sales process, including drafting proposals, service agreements, and E-Rate bids.
• Coordinate service agreements through internal review and legal modification processes.
• Monitor CRM workflows, deal stages, and data-entry standards to improve pipeline accuracy and reporting.
• Maintain clean, accurate customer and account records within the CRM.
• Submit completed sales orders and help ensure pipeline information remains current and accurate.
• Coordinate team meetings, onboarding schedules, and training for new sales hires on internal tools and sales processes.
• Ensure customer requirements, pre-sale commitments, and contract details are clearly documented for customer success.
• Route implementation roadblocks and post-sale account issues to the appropriate internal teams.
• Help develop and improve SOPs, workflows, and processes that increase team efficiency and scalability.

Skills

CRM systems

Microsoft 365/Google Workspace

Proposal drafting

Administrative support

Cross-functional collaboration

Data accuracy

Tools

CRM software tools

Job description

IdeaTek is seeking a Business Sales Coordinator to support the sales manager and team by driving operational efficiency across the sales process. You’ll help keep reporting accurate, CRM activity clean, proposals and service agreements moving, and customer handoffs seamless.

You’ll serve as a key connection between sales, customer success, and other internal teams—removing administrative friction so our sales reps can stay focused on relationships and revenue.