Sales & Operations Coordinator — Data-Driven Support

Industrial Automation Co; Raleigh (NC); On-site; USD 42,000 - 59,000; Full time

Job summary

Industrial Automation Co. is a Raleigh-based distributor focusing on mature, legacy, and end-of-life industrial electronics parts. This role provides customer and sales support, order processing, and data management to ensure timely delivery and accurate records.

The position emphasizes strong communication, multitasking, and problem-solving in a fast-paced office environment with minimal travel.

Qualifications

• Strong organizational and time management skills are essential.
• Excellent verbal and written communication skills are required.
• Ability to multitask and prioritize workload in a fast-paced environment.
• Detail-oriented with strong problem solving skills.
• Customer focused with professional demeanor.
• Proven experience in administrative or sales support.

Responsibilities

• Send quotes to customers in a timely manner.
• Respond to customer inquiries via phone and email.
• Assist with order processing, including credit card transactions.
• Follow up on customer orders to ensure timely delivery.
• Manage customer returns, replacements and/or refunds.
• Coordinate sales emails and live chat; back-up for sales representatives.

Skills

Organizational skills

Time management

Verbal communication

Written communication

multitasking

Attention to detail

Customer focus

Sales support experience

Prioritization

Job description

Industrial Automation Co. is a Raleigh-based distributor focusing on mature, legacy, and end-of-life industrial electronics parts. This role provides customer and sales support, order processing, and data management to ensure timely delivery and accurate records.

The position emphasizes strong communication, multitasking, and problem-solving in a fast-paced office environment with minimal travel.