Sales & Operations Coordinator

RMC | A Destination Management Company; Big Sky (MT); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading destination management firm is seeking a Sales & Operations Coordinator in Big Sky, MT. This on-site role involves assisting Sales and Operations teams, supporting event execution, and managing administrative tasks. Ideal candidates should have a Bachelor's degree and 1-3 years of relevant experience. Strong communication, organizational, and problem-solving skills are essential. Join us to elevate destination experiences and embark on a rewarding career in the dynamic world of destination management.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Minimum of one to three years in hospitality or administration.
• Previous experience in the DMC industry is preferred.

Responsibilities

• Assist Sales and Operations teams with day-to-day tasks.
• Support events on-site for smooth execution.
• Handle mail distribution and office-related errands.
• Approve timecards for event staff.
• Assist with site tours with Sales and Operations Managers.
• Aid in final billing processes with Operations Managers.
• Manage check requests and billing for programs.
• Work with Sales and Operations Managers on turnover.
• Maintain effective communication with stakeholders.

Skills

Analytical skills

Organizational skills

Problem-solving skills

Communication skills

Microsoft Office Suite

Education

Bachelor’s degree in General Studies, Management, Hospitality, or related field

1-3 years of hospitality or general administration experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Join RMC - Elevate Destination Experiences, Expand Your Horizon

Location: On-site in location - not remote - Big Sky, MT

Reports to: General Manager

About RMC:

At RMC, we transform ordinary events into extraordinary experiences. As a premier Destination Management Company (DMC), we pride ourselves on delivering exceptional services across diverse destinations. We are a proud Fortune 5000 company as well as winner of the global Stevie Award for Great Employers. Our commitment to innovation, excellence, and client satisfaction sets us apart.

Overview

Are you passionate about event planning, client experience, and operational excellence in the dynamic world of destination management? We are seeking an enthusiastic and detail-oriented professional to join our team as a Sales & Operations Coordinator. This role offers a unique opportunity to gain practical experience in both sales and operations within RMC, providing a pathway for career progression in the destination management industry.

Key Responsibilities

• General Office Duties: Assist both Sales and Operations teams with day-to-day tasks, including ordering supplies, managing maintenance requests, and scheduling.
• Event Assistance: Support events by assisting on-site as needed, ensuring smooth execution and client satisfaction.
• Mail and Errands: Handle mail distribution and perform office-related errands as directed.
• Timecard Approval: Approve timecards for the event staff.
• Site Tours: Assist Sales and Operations Managers with site tours and preparation, ensuring all details are managed effectively.
• Billing Support: Aid Operations Managers with final billing processes and gathering final invoices from vendors.
• Check Requests: Manage check requests and billing for programs as directed.
• Coordination: Work closely with Sales and Operations Managers during turnover, assisting with program elements that need contracts, re-confirming holds, and managing guarantees.
• Relationship Management: Foster strong relationships with clients and vendors, ensuring satisfaction and successful collaborations.
• Communication: Assist in developing and maintaining effective communication with all stakeholders, providing support where needed.

Essential Qualifications

Education & Experience:

• Bachelor’s degree from an accredited college or university in General Studies, Management, Hospitality, or a related field. Equivalent combinations of education and experience will be considered.
• A minimum of one to three years of hospitality or general administration experience. Previous experience in the DMC industry is preferred.

Qualifications

• Strong analytical, organizational, and problem-solving skills.
• Detail-oriented with excellent time management abilities.
• Effective oral and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and various web-based applications.
• Ability to type 40-60 words per minute.
• Valid driver’s license and reliable transportation.

Skills & Abilities

• Initiative and Problem-Solving: Ability to proactively address and resolve issues.
• Communication: Clear and professional communicator, adept at negotiation and relationship management.
• Technical Proficiency: Advanced computer skills, including the use of smartphones and cloud-based systems.
• Creativity and Innovation: Ability to think creatively and suggest improvements to streamline processes.

Physical Requirements

• Ability to perform physical activities such as climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, and lifting up to 25 pounds unaided.