Sales Operations & Builder Support Specialist

Ritz-Craft; Mifflinburg (PA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with 4% Company Match

Life Insurance

Incentive Programs

Job summary

Ritz-Craft, a leading family-owned modular home manufacturer in Mifflinburg, PA, seeks a detail-oriented Sales Administrator to support the Sales Department by processing orders, maintaining records, and assisting builders and customers.

This role emphasizes organization and communication as you handle documentation, respond to inquiries, prepare materials for trade shows, and coordinate across sales and marketing tasks.

Qualifications

• High school diploma or equivalent preferred.
• Administrative, customer service, or sales support experience preferred.
• Proficiency with Microsoft Office applications.
• Strong communication, organizational, and customer service skills.
• Ability to manage multiple priorities with accuracy and attention to detail.

Responsibilities

• Process orders, specifications, and change requests.
• Prepare and maintain sales documentation.
• Assist with order reviews and issue resolution.
• Respond to customer and builder inquiries.
• Support sales representatives and builder relationships.
• Provide information on home plans, features, and options.
• Maintain accurate builder and sales records.
• Process service requests and credit requests.
• Scan, organize, and distribute documents.
• Prepare sales materials and builder packets.
• Support trade shows and marketing initiatives.
• Maintain literature and promotional inventory.
• Order department supplies and coordinate equipment service.
• Create and edit business documents using Microsoft Office.

Skills

Microsoft Office

Communication skills

Organizational skills

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Ritz-Craft, a leading family-owned modular home manufacturer in Mifflinburg, PA, seeks a detail-oriented Sales Administrator to support the Sales Department by processing orders, maintaining records, and assisting builders and customers.

This role emphasizes organization and communication as you handle documentation, respond to inquiries, prepare materials for trade shows, and coordinate across sales and marketing tasks.