Sales & Operations Branch Manager – Recruiting Agency

Connect HR US; Houston (TX); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Connect Workforce America, a Texas-based recruiting agency, seeks a Sales & Operations Branch Manager to launch and lead the Houston operation. The role requires developing a profitable client portfolio, selling recruiting services, and coordinating a bilingual recruiter and support team to deliver high-quality candidates.

You will manage client relationships, propose recruiting solutions, and drive revenue growth while ensuring fast, accurate executions and strict adherence to internal

Qualifications

• Five or more years of experience in recruiting or human capital services.
• Two+ years in sales leadership, branch management, or account portfolio management.
• Proven success generating leads, developing client relationships, and closing new business.
• Experience selling recruiting or human capital services is preferred.
• Knowledge of the Houston/Texas business market.
• Experience serving manufacturing, logistics, warehousing, transportation, construction, or technical companies is preferred.
• Ability to lead recruiters and coordinate multiple client searches.

Responsibilities

• Build and manage a strong pipeline of prospective clients in Greater Houston.
• Generate new business through calls, referrals, LinkedIn, networking, events, and client visits.
• Identify client hiring challenges and craft recruiting solutions aligned with operations.
• Conduct discovery meetings with HR, operations, procurement, and executives.
• Prepare proposals, establish pricing, negotiate agreements, and close business.
• Maintain sales activities, opportunities, and forecasts in the CRM.
• Coordinate the recruiter and sourcing team to meet client deadlines.
• Expand existing accounts by identifying additional positions and locations.
• Represent Connect Workforce America at events in Greater Houston.
• Translate client requirements into recruiting plans and service expectations.

Skills

Sales leadership

Client relationships

Lead generation

Negotiation

CRM proficiency

ATS knowledge

Communication

Bilingual capability

Tools

CRM systems

ATS platforms

Job description

Sales & Operations Branch Manager – Recruiting Agency

If you are a commercial leader who understands recruitment, enjoys developing new business, and wants to build a high-performing operation in Houston, we would like to meet you.

Location: Houston, Texas

Employment Type: Full-time

Work Model: Hybrid with regular client-facing activity

About Connect Workforce America

Connect Workforce America is a Texas-based recruiting agency specializing in operational, technical, and professional talent for manufacturing, logistics, warehousing, transportation, food production, construction, and related industries.

We help companies identify, evaluate, and hire qualified candidates through a recruiting process built around speed, precision, quality control, and responsive client service.

Our approach combines the agility of a modern recruiting agency with the structure, professionalism, and high-level guidance of a premium consultancy.

The Right Talent to Keep Your Operation Moving.

The Opportunity

We are seeking an entrepreneurial and results-driven Sales & Operations Branch Manager to launch, develop, and lead our Houston operation.

This is a hands‑on commercial leadership position for someone who can generate new business, build strong client relationships, sell recruiting services, and coordinate the team responsible for delivering qualified candidates.

The selected leader will work closely with a bilingual recruiter in Houston and an experienced sourcing support team in Mexico. The primary objective will be to develop a profitable client portfolio while ensuring fast, accurate, professional, and high-quality recruiting execution.

Key Responsibilities

• Build and manage a strong pipeline of prospective clients throughout GreaterHouston.
• Generate new business through calls, referrals, LinkedIn, networking, industry associations, events, and direct client visits.
• Identify each client’s hiring challenges and develop recruiting solutions aligned with its operational needs.
• Conduct discovery meetings and presentations with HR, operations, procurement, and executive decision-makers.
• Prepare proposals, establish pricing, negotiate recruiting agreements, and close new business.
• Maintain accurate sales activities, opportunities, and forecasts in the company CRM.
• Develop long-term relationships through regular follow-up and in-person client visits.
• Expand existing accounts by identifying additional positions, departments, locations, and recruiting needs.
• Represent Connect Workforce America at business and industry events throughout Greater Houston.
• Translate client requirements into clear recruiting plans, priorities, and service expectations.
• Coordinate the Houston recruiter and sourcing support team to meet client deadlines.
• Monitor candidate sourcing, screening, submissions, interviews, placements, and post-placement follow-up.
• Review candidate qualifications, experience, credentials, assessments, references, and background-check requirements.
• Ensure that candidates presented to clients meet the position’s technical, operational, and cultural requirements.
• Maintain accurate documentation and information within the ATS and CRM.
• Monitor recruiting quality, turnaround times, client satisfaction, and compliance with internal processes.
• Communicate progress, challenges, and results transparently to clients.
• Resolve service issues quickly and professionally.
• Help develop the processes, team, and commercial structure required to scale the Houston operation.

Performance Indicators

Success in this position will be measured through:

• New clients acquired
• Recruiting agreements signed
• Revenue and gross profit generated
• Qualified sales meetings completed
• Proposals submitted
• Active recruiting assignments
• Client retention and account growth
• Time to present qualified candidates
• Placement and fill rates
• Candidate quality and retention
• Client satisfaction
• CRM and ATS accuracy
• Compliance with recruiting and quality‑control processes

Qualifications

• Five or more years of experience in a recruiting agency, direct-hire recruitment, talent acquisition, human capital services, or B2B professional‑services sales.
• At least two years of experience in sales leadership, branch management, territory development, or account portfolio management.
• Proven success generating leads, developing client relationships, and closing new business.
• Experience selling recruiting or human capital services is strongly preferred.
• Knowledge of the Houston or Texas business market.
• Experience serving manufacturing, logistics, warehousing, transportation, construction, food production, or technical companies is preferred.
• Ability to lead recruiters and coordinate multiple client searches simultaneously.
• Experience using CRM and ATS platforms.
• Strong negotiation, presentation, communication, and relationship‑management skills.
• Professional English proficiency.
• Spanish-English bilingual capability is highly preferred.
• Valid driver’s license and reliable transportation.
• Availability to visit clients and attend business events throughout Greater Houston.
• Current authorization to work in the United States.

Hybrid Work Model

This position combines team collaboration, market presence, and flexibility:

• Approximately three days per week working with the team from a Houston coworking location.
• The remaining workdays will be divided between client visits, prospect meetings, networking activities, and remote work based on business priorities.
• The weekly schedule may vary according to client appointments and commercial opportunities.

This is not a fully remote position. An active presence in the Houston market is essential for developing relationships and growing the operation.

Why Join Connect?

• Lead the launch and development of a growing Houston recruiting operation.
• Build a client portfolio with direct support from company leadership.
• Receive recruiting and sourcing support from an experienced team.
• Influence the commercial strategy, processes, and future growth of the Houston branch.
• Work in an agile environment focused on speed, quality, precision, accountability, and client service.
• Earn performance‑based compensation tied directly to business results.

If you are a commercial leader who understands recruitment, enjoys developing new business, and wants to build a high-performing operation in Houston, we would like to meet you.

Connect Workforce America is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.