Sales Operations Associate II

Arrow Enterprise Computing Solutions; Alpharetta (GA); Hybrid; USD 42,000 - 51,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k, With Matching Contributions

Short-Term/Long-Term Disability

Health Savings Account / Health Reimb.

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Job summary

Arrow Enterprise Computing Solutions in Alpharetta, GA is seeking a Sales Operations Associate II to support a growing sales team and maintain strong customer, supplier, and internal relationships. You will respond to inquiries with timely, accurate information and help manage quotes and transitions for global OEM accounts.

The role offers a hybrid schedule (2 days in office, 3 days from home) and benefits, with a compensation range of $30.29–$37.02 per hour.

Qualifications

• 4-year degree and 1+ years' experience in a professional setting preferred.
• Strong verbal and written communication skills.
• Proven customer service orientation and work ethic.
• Excellent organizational, time management and multitasking abilities.

Responsibilities

• Serve as link between sales team and other counterparts, potentially joining customer and supplier visits.
• Research potential customers, supplier activities, and schedule costs with local team.
• Evaluate opportunities, develop penetration plans and guide Arrow teams.
• Identify pipeline for Global OEM customers for incremental business beyond design transfers.
• Drive transfer quoting and coordinate related activities.
• Provide ongoing training to Arrow teams on global transfer processes.
• Develop strategies for smooth transitions and follow up on implementations.
• May manage customer quotes activities aligned with strategies and order management.

Skills

Verbal communication

Written communication

Customer service

Organizational skills

Time management

Multitasking

Education

Bachelor's degree

Job description

Position: Sales Operations Associate II Job Description: Are you a self-starter looking to be a part of a successful growing sales team? As a Sales Operations Associate, you will work to establish and retain strong and influential customer, supplier, and internal relationships. By providing professional, timely and accurate responses to customer inquiries and requests, you will maintain industry leading customer satisfaction. This is a great opportunity to set the foundation for an impactful and successful career at Arrow!

What You'll Be Doing:

• Act as the link between sales team and different counterparts and may need to join customer and supplier visits.
• Research and disseminate information on potential customers, supplier related activities, cost and schedule of designated project with local team.
• Evaluate opportunities, develop penetration plan and provide direction to Arrow team.
• Identify pipeline potential strategic Global OEM customers (suppliers) for incremental business beyond design transfers.
• Focus on developing 2-3 identified Global OEM customers.
• Create and drive strategy for the transfer of associated materials and liabilities.
• Drive and coordinate transfer quoting.
• On-going training for Arrow teams on how to manage global transfer.
• Develop, coordinate, and follow up strategies for smooth transitions.
• May manage customer quotes activities in line with customer specific strategies, quoting processes, and order management.

Due to contractual requirements with the federal government, viable candidates must be US citizens

What We Are Looking For:

• Superior adaptability, resourcefulness, and problem-solving abilities.
• Proven effective verbal and written communication skills.
• Proven track record of strong work ethic and customer service.
• Expert organizational, time management and multitasking skills
• 4-year degree and 1+ years' experience in a professional setting preferred

Work Arrangement:

This position will follow a hybrid schedule of 2 days in our McLean or Alpharetta office and 3 days per week from home.

What's In It For You:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• And more!

#LI-KO1

Since 1997, government agencies have relied upon immixGroup supply the technology products they want through the contract vehicles and business partners they prefer. Our knowledge of the government acquisition process, ISO-certified business processes, and relationships with hundreds of hardware and software vendors and solution providers ensure you get reliable access to the products you need to complete your mission objectives. immixGroup is a division of Arrow that was acquired in 2015. This division helps technology companies do business with the government.

Annual Hiring Range/Hourly Rate:

$30.29 - $37.02

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:

US-GA-Alpharetta, Georgia (Sanct)

Time Type:

Full time

Job Category:

Business Support

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)