Sales Operations Associate - Hybrid: Data & CRM Support

swipejobs; Minneapolis (MN); Hybrid; USD 30,307 - 31,684; Full time

Job summary

SwipeJobs in Minneapolis, MN is seeking a detail-oriented Sales Operations Associate to support sales and management teams in a hybrid work environment. The role requires flexibility to work remotely and from the Plymouth office as needed, with a pay rate of $22/hour.

The ideal candidate will maintain accurate sales data, handle documentation, and collaborate across departments to drive operational excellence.

Qualifications

• High school diploma or equivalent plus 1 year of related work experience or Associate's degree with demonstrated capability in similar work.
• Strong written and verbal communication skills.
• Ability to collaborate effectively across departments.
• Familiarity with ERP and CRM systems, including SAP preferred.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Strong organizational and multitasking abilities.
• Basic knowledge of lean principles is a plus.

Responsibilities

• Perform entry-level tasks within sales processes while meeting established performance metrics
• Facilitate new customer setup and collect required documentation including vendor forms, W9s, and certificates of insurance
• Support customer sales efforts and collaborate with internal teams to resolve issues
• Distribute customer communications following sales and installations
• Assist customers with requests and provide customized responses as needed
• Review, edit, organize, and manage proposal documents and supporting materials
• Support SAP part number processes and assist with account mapping and order entry
• Update CRM data and generate reports as directed
• Review, submit, and track job packages
• Process return merchandise authorization (RMA) requests
• Perform additional duties as assigned

Skills

Attention to detail

Communication skills

Cross-department collaboration

Microsoft Office proficiency

CRM systems familiarity

Education

High school diploma or equivalent

Associate's degree

Tools

SAP ERP

CRM systems

Microsoft Office Suite

Job description

SwipeJobs in Minneapolis, MN is seeking a detail-oriented Sales Operations Associate to support sales and management teams in a hybrid work environment. The role requires flexibility to work remotely and from the Plymouth office as needed, with a pay rate of $22/hour.

The ideal candidate will maintain accurate sales data, handle documentation, and collaborate across departments to drive operational excellence.