Sales & Operations Associate — Growth Path & CRM Support

The KYA Group; Santa Ana (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

The KYA Group in Santa Ana, CA is seeking an entry-level professional to join our expanding team in a role with opportunities for career advancement in Sales or Operations.

This support role will help our sales and operations teams strengthen existing client relationships and lay groundwork for attracting new clients, with comprehensive training and clear growth paths within our organization.

Qualifications

• Entry-level role with career training and opportunities for growth within Sales or Operations.
• Familiarity with CRM tools is helpful (Hubspot mentioned in duties).
• Proactive mindset for researching target markets and supporting sales activities.

Responsibilities

• Familiarize yourself with all programs and tools to support KYA Sales / Operations Team
• Respond to research requests and initiate value add research for Sales / Operations Team
• Proactively research new target markets and populate our CRM system contact information for Regional Advisors
• Utilize our Hubspot CRM lists for effective communication and timely response on all task and action items
• Attend various events, conventions, presentations, etc. as a representative of The KYA Group
• Learn and maintain an understanding of product knowledge & reference marketing materials to support RA’s to inform potential clients and identify needs
• Shadow RA sales calls: record as much information as possible from clients and/or site surveys
• Assist Project Managers and learn how to accurately measure areas on site surveys
• Accurately enter requests from Sales Team on new opportunities into Hubspot
• Build relationship with Services Team and have an understanding of action steps to support the job cycle
• Maintain accurate records of time management and recording practices with Trinet
• Visit installs, as requested by Sales Team
• Support RA’s to have work releases signed by client in a timely manner, then deliver to Services department
• Take before and after photos of installs, as requested
• Assist Services department with contacting subcontractors to acquire quotes, as necessary
• Networking to build trusting relationships with potential customers
• Word-of-mouth marketing techniques to build a customer base
• Assist in organizing marketing events
• Research target markets and identifies the point of contact for prospecting
• Provide Customer feedback to the Marketing and Sales departments
• Ensure consistent brand messaging
• Posting company content on social media platforms
• Travel for trade show support and client/salesperson account management
• To provide accurate, supporting sales records on a quarterly basis
• Have a basic understanding of all KYA purchasing contracts

Job description

The KYA Group in Santa Ana, CA is seeking an entry-level professional to join our expanding team in a role with opportunities for career advancement in Sales or Operations.

This support role will help our sales and operations teams strengthen existing client relationships and lay groundwork for attracting new clients, with comprehensive training and clear growth paths within our organization.