Sales Operations Analyst - North America R&D and Quality

Veeva Systems; United States; Remote; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision

Flexible PTO and holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems is a leader in life sciences cloud software and operates as a Work Anywhere company. The Sales Operations Analyst role partners with North America R&D and Quality SMB teams to drive growth, improve sales processes, and deliver actionable insights.

You will own forecasting cycles, territory validation, and CRM hygiene while collaborating across functions. The position offers remote work with core hours and a focus on data-driven execution, enabling a high-growth environment and

Qualifications

• 2+ years in Sales Operations, Revenue Ops or consulting.
• Analytical mindset with data-driven approach.
• Strong collaboration with cross-functional teams.

Responsibilities

• Partner with SMB leadership to drive sales effectiveness.
• Contribute to annual planning and forecasting cycles.
• Provide data-driven insights on pipeline, segmentation, and sales motions.
• Own day-to-day operations for NA R&D and Quality team, CRM hygiene, BI tool troubleshooting.

Skills

Sales Operations

Data analysis

Cross-functional collaboration

Tools

Excel

PowerPoint

G Suite

Job description

Team: Sales

Country: United States

Remote Work Available: Yes

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As a Sales Operations Analyst, you are the business partner for our North America R&D and Quality SMB team. You are a high-potential partner to the Segment Operations team and Sales Leadership. We are looking for an operationally minded, data-driven thinker: someone who excels at day-to-day execution but is always looking "around the corner" to improve the system.

You aren’t just reacting to requests; you are a key architect of our growth strategy, auditing the sales process to identify gaps and opportunities. You will play a hands-on role in annual planning, territory design, and the quota-setting process to ensure our targets are both ambitious and attainable. Whether you are driving revenue forecast or delivering ad-hoc analysis, your goal is to provide the strategic insights and operational stability for the team needs to sell successfully

What You’ll Do

• Serve as the business partner to the SMB leadership team to drive sales effectiveness and results
• Act as a key contributor to the annual planning and forecasting cycles by auditing historical data, validating territories, and supporting the quota-setting process
• Develop data-driven insights and recommendations on pipeline, segmentation, targeting, and sales motion
• Own the day-to-day operational engine for the North America R&D and Quality team, managing account transitions, CRM hygiene, and BI tool troubleshooting to ensure seamless sales execution

Requirements

• 2+ years of experience in Sales Operations, Revenue Operations or Management Consulting.
• Strategic. Able to use both data and intuition to develop simple solutions to complex issues
• Self-starter comfortable taking initiative and working both individually and in teams
• Have worked in a high-growth environment and prioritize time well
• Technically savvy. Very comfortable in Excel, PowerPoint and G Suite

Nice to Have

• Experience with BI/visualization tools

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

Base pay: $75,000 - $110,000

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-RemoteUS

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].

Work Where It’s Best for You

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Work at Veeva. Work where it’s best for you.