Sales Operations Analyst (Americas)

IDC Corporate; United States; Remote; USD 75,000 - 90,000; Full time

Job summary

A leading global technology market research firm is seeking a Sales Operations Analyst to enhance sales effectiveness and support strategic initiatives. This role involves collaborating with cross-functional teams, optimizing processes, and driving revenue growth. The position may be fully remote within the United States.

Qualifications

• 3+ years of sales analyst and/or operations experience.
• Strong SQL, Excel and BI Visualization skills.

Responsibilities

• Collaborate with Sales leadership on resource plans.
• Drive rhythm of business with operational rigor.
• Provide insights on key performance metrics.

Skills

Problem Solving

Business Acumen

Communication

SQL

Excel

Data Analysis

Tools

Tableau

Job description

Overview

IDC is seeking a dynamic and experienced Sales Operations Analyst, Americas to support the strategy for IDC Sales teams and ensure effective processes are in place to achieve company objectives. This role will be critical in ensuring alignment with market trends, improving Sales effectiveness, and ultimately driving revenue growth.

Why IDC ?

IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Yearwhich is one of the highest accolades for the technology market research industry.

This position may be fully remote from an approved location in the United States.

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Responsibilities

• Collaborate with Sales leadership and cross-functional stakeholders in developing resource plans and key performance metrics
• Create and manage operational processes such as territory planning and target setting
• Support annual planning process in close collaboration with GTM Strategy, Finance, Product and other stakeholder teams
• Proactively develop and execute initiatives designed to optimize sales team efficiency and productivity
• Drive rhythm of business (pipeline, forecasting, monthly / quarterly business reviews) with strong operational rigor
• Provide insights on key performance metrics and priorities (e.g. weekly, monthly, quarterly business reviews), identify key roadblocks to progress, and work efficiently to remove them
• Provide business analytic strength to help drive initiatives critical to ongoing growth and provide key insights for business leadership to support strategic decision-making
• Drive critical projects and initiatives and drive alignment with cross-functional teams across the organization by developing detailed project plans with activity-based milestones
• Partner on implementation of enabling systems and tools, working closely with internal systems teams
• Drive critical projects and initiatives and drive alignment with cross-functional teams across the organization by developing detailed project plans with activity-based milestones
• Support implementation of enabling systems and tools, working closely with internal systems teams

Qualifications

• 3+ years of sales analyst and/or operations experience, or operational experience in investment banking, management consulting, private equity, venture capital, or business insights / analytics roles
• Strong business acumen and distinctive problem solving and analysis skills
• Ability to solve complex and diverse business problems (commercial, operational, organizational)
• Experience taking a structured approach to solving unique business problems
• Strong SQL, Excel and BI Visualization (e.g., Tableau) skills and experience working with large data sets
• Demonstrated ability to support high-performing teams, foster collaboration, and develop talent through coaching and mentorship
• Effective communication and influencing skills, with the ability to present complex concepts and recommendations to senior leadership

IDC, is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

At IDC, we are committed to fair and equitable pay practices. We pay our employees equitably for their work, commensurate with their individual skills and experience. Salary range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process. This process considers the experience, education, certifications, and skills required for the specific role, equity with similarly situated employees, as well as employer-verified US region-specific market data provided by an independent 3rd party partner. The expected total annual compensation, depending on location and experience, is between 75,500. and 89,250. and is inclusive of base salary and variable compensation (if applicable).