Sales Operations Analyst

Lancesoft; Waltham (MA); On-site; USD 45,000 - 59,000; Full time

Benefits offered by this job

Medical Insurance (4 options)

Dental Insurance

Vision Insurance

401k Contributions

Critical Illness Insurance

Voluntary Life Insurance

Accident Insurance

Other Perks

Job summary

LanceSoft in Waltham, MA is hiring a Sales Analytics & Operations professional for a 6-month onsite assignment. Shift: Monday to Friday, 8am to 5pm.

The role focuses on developing templates, dashboards, and standardized processes to support strategic accounts. Qualified candidates have 5+ years in sales analytics/operations, a Bachelor's degree in science or business, and strong data analysis, reporting, and project management skills.

Qualifications

• Bachelor’s degree in science or business; advanced degree preferred.
• 5+ years in sales analytics/operations or related field.
• Finance and Planning analysis in products/services industries.

Responsibilities

• Develop, maintain, and optimize templates and standard ways of working for internal communications and continuous improvement.
• Collect current view of processes and templates used by strategic accounts; prioritize standardization and analytics; develop and roll out templates.
• Support strategic account leaders to use and improve standards.
• Collaborate with Commercial Operations, Finance, and IT to optimize data collection and content development.
• Lead internal planning meetings with clear objectives and follow-up to drive project execution.
• Represent the Strategic Accounts team in surveys, RFIs/RFPs, and complex requests to deliver efficient solutions.

Skills

Data Analysis

Process Improvement

Reporting & Visualization

Project Management

Executive presence

Cross-functional collaboration

Sales analytics

Education

Bachelor’s degree in science or business

Advanced degree preferred

Tools

Salesforce

Microsoft Excel

PowerPoint

Job description

Shift: Monday to Friday 8am to 5pm Duration: 6 Months, eligible for conversion based on performance and business needs Pay range:$33.00 - $43.00 Hourly Onsite Job

Job Description:

Value Creation:

• Develop, maintain, and optimize templates and standard ways of working to ensure consistent and effective internal communications and enable continuous improvement and innovation.
• Collect current view of all processes and templates strategic accounts use for internal and external discussion. Prioritize where standardization and improved analytics can provide value for internal and external discussions. Develop process and/or templates then roll out.
• Support the strategic account leaders to use, implement, and improve standards.
• Collaborate with other Commercial Operation functions such as Business Unit leaders, Finance, and IT to optimize data collection and content development

Operational Excellence:

• Collaborate with peers to share standard processes and develop new or generally applicable client strategies and initiatives.
• Lead internal planning meetings with clear objectives, consistent follow-up and communications that drive execution of assigned projects.
• As requested, represent the Strategic Accounts team with other groups and functions to administer customer surveys, RFI/RFPs, and sophisticated requests, delivering solutions that build customer confidence and drive efficiency.

How will you get here?

Education / Experience

• Bachelor’s degree in science or business;advanced degree preferred.
• 5+ years of experience in sales analytics/operations, commercial business/portfolio management, or a related field. Finance and Planning analysis in products and services industries (Not banks or financial institutions).

Knowledge, Skills, Abilities

• Data Analysis & Insights –Analyze business and operational data to identify trends, gaps, opportunities, and actionable insights.
• Process Analysis & Improvement –Assess existing workflows, identify bottlenecks and inefficiencies, and recommend process improvements.
• Reporting & Visualization –Develop dashboards and reports that translate complex data into clear business insights.
• Proactive self-starter with exceptional initiative and ownership to achieve results.
• Strong understanding of customer and business needs and a passion for improving and simplifying sales processes to enable productive collaborations.
• Highly analytical and ability to draw insights from big data
• Strong project management skills
• Excels in a diverse, matrixed organization, building alignment across diverse collaborators and functions.
• Demonstrates strong virtual presence and ability to build trust and engagement in remote settings.
• Demonstrates executive presence and professional communication with the ability to influence at all levels.
• Highly proficient in Microsoft Office (Excel, Word, PowerPoint);experience with Salesforce strongly preferred.
• Flexibility to work across time zones

Employee Benefits

At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:

• Four options of medical Insurance
• Dental and Vision Insurance
• 401k Contributions
• Critical Illness Insurance
• Voluntary Permanent Life Insurance
• Accident Insurance
• Other Employee Perks

About LanceSoft

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch