Sales Operations Analyst

Tarkett; Solon (OH); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Life and disability insurance

Job summary

Tarkett, a global leader in flooring solutions, seeks an analytically driven Sales Operations Analyst in the US. You will design and own Power BI dashboards for senior sales leadership, maintain CRM hygiene, and partner with Finance, IT, and HR on data workflows.

The role emphasizes data quality, cross-functional collaboration, and end-to-end ownership of BI deliverables, with opportunities to improve processes and drive actionable insights across the sales organization.

Qualifications

• 3–5 years in sales operations, BI, or analytics.
• Hands-on Power BI experience including dashboards, DAX, and data modeling.
• Proficiency in Excel with pivot tables and complex formulas.
• Experience with a CRM platform (Dynamics preferred; Salesforce/HubSpot also ok).
• Strong data quality mindset and ability to translate analytics for non-technical stakeholders.

Responsibilities

• Design, build, and maintain Power BI dashboards for senior sales leadership.
• Define data models, DAX measures, and visual layouts to surface insights.
• Own full lifecycle of BI deliverables from requirements to maintenance.
• Improve reports by consolidating or automating legacy outputs.
• Maintain a data quality scorecard and report key metrics to leadership.
• Produce routine sales reports and support ad hoc analyses for leadership.
• Coordinate with Sales Operations, IT, Finance, and HR for CRM/data requests.
• Manage email distribution lists and maintain SOPs for Sales Ops.

Skills

Power BI

Excel

CRM administration

Data quality

DAX measures

Data modeling

Stakeholder communication

Tools

Dynamics

Salesforce

HubSpot

Job description

We’re looking for an analytically driven and detail-oriented Sales Operations Analyst. This role powers the Revenue Intelligence & Analytics function — building and maintaining dashboards, data products, and analytical outputs that drive better decision-making across the sales organization. You’ll design and own Power BI dashboards consumed by senior sales leadership, maintain the data quality and CRM hygiene that makes those outputs trustworthy, and partner closely with Finance, IT, and HR on systems and data workflows. You’ll be expected to think analytically, communicate clearly, and take ownership of your work end-to-end.

Key Responsibilities

Dashboard Development & Business Intelligence

• Design, build, and maintain Power BI dashboards and reports used by sales leadership, regional managers, and operations stakeholders
• Translate business questions into analytical solutions — defining data models, DAX measures, and visual layouts that surface actionable insight
• Own the full lifecycle of each BI deliverable: requirements gathering, development, QA, stakeholder review, and ongoing maintenance
• Proactively identify opportunities to consolidate, retire, or automate legacy reports that no longer serve a decision‑making function
• Maintain a data quality scorecard tracking duplicate rates, missing fields, and stale records across key data sources, with periodic reporting to leadership

Sales Reporting & Operational Analysis

• Produce and distribute routine sales reports — pipeline views, territory summaries, account lists, order recaps — so reps and managers have reliable, consistent data without building it themselves
• Support ad hoc analytical requests from sales leadership, providing clean, well‑documented outputs with appropriate context and caveats
• Identify, propose, and help implement process improvements for manual or inefficient workflows within the sales operations function
• Serve as a cross‑functional liaison between Sales Operations, IT, Finance, and HR for CRM and systems‑related requests

Distribution List & Documentation Management

• Own and maintain sales‑related email distribution lists and the external‑facing salesperson locator, keeping them accurate as the team evolves
• Maintain the Sales Operations SOP library, managing version control and ensuring materials reflect current processes
• Administer the Sales Ops SharePoint environment including content organization and permissions management

Commission & Compensation Support

• Administer and maintain rep records in the commission platform, ensuring accurate setup ahead of each compensation cycle
• Partner with Sales Operations leadership to flag data discrepancies or configuration issues that could affect payout accuracy

Requirements

• 3–5 years of experience in a sales operations, business intelligence, or analytically‑oriented role
• Hands‑on Power BI experience including report and dashboard development, DAX measures, and data modeling
• Proficiency in Microsoft Excel: pivot tables, complex formulas, structured data management, and analysis‑ready output
• Hands‑on experience with a CRM platform (Microsoft Dynamics preferred; Salesforce or HubSpot also considered) including user administration
• Comfort with data quality concepts e.g. duplicate records, missing fields, metric tie‑outs
• Organized and self‑directed; able to manage multiple recurring workflows and project deliverables without close supervision
• Clear communicator who can translate analytical outputs for non‑technical stakeholders across Sales, Finance, and IT

NICE TO HAVE

• Experience with SAP, Snowflake, IBM Cognos, or similar enterprise ERP and reporting environments
• Familiarity with Power Automate or similar workflow automation tools
• Exposure to commission or incentive compensation platforms (Spiff, CaptivateIQ, Xactly, or similar)
• Experience with Microsoft 365 admin tools and SharePoint site administration
• Familiarity with AI‑assisted analytics tools or a demonstrated interest in applying emerging tools to analytical workflows

What We Offer

• A commitment that Safety is #1
• Competitive benefits including:
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Life and disability insurance
• Career growth, stability, and flexible work arrangements.

Responsible Manufacturing – Protecting Our Planet for the Future

• We utilize renewable energy and a closed loop recycled water process.
• We are committed to reducing greenhouse emissions and water consumption.
• We are the only flooring company recognized by the Asthma and Allergy foundation.

Who we are:

With a history of more than 140 years, Tarkett is a worldwide leader in innovative and sustainable flooring and sport surface solutions, generating turnover of €3.3 billion in 2025. The Group has close to 12,000 employees, 25 R&D centers, 8 recycling centers and 33 production sites. Tarkett creates and manufactures solutions for hospitals, schools, housing, hotels, offices, stores and sports fields, serving customers in over 100 countries. To build “The Way to Better Floors,” the Group is committed to circular economy and sustainability, in line with its Tarkett Human‑Conscious Design® approach.

www.tarkett-group.com

Tarkett is an equal opportunity employer. We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best.