Sales Operations Analyst

GForce Life Sciences; San Jose (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

GForce Life Sciences is seeking an experienced SAP & Salesforce Administrator to support the complete Quote-to-Cash lifecycle and related data integrity tasks. You will work with SAP SD/MM, perform migrations, and administer Salesforce in a fast-paced environment.

The role requires hands-on experience with SAP transactions, Salesforce Lightning UI, and data tooling. You will collaborate with Sales, Operations, and Finance to ensure accuracy and timely processing.

Qualifications

• University degree or equivalent practical knowledge.
• 2+ years of relevant professional experience.
• 3–5 years managing end-to-end Quote-to-Cash processes.
• Strong SAP SD & MM knowledge.
• Hands-on Salesforce administration experience.
• Salesforce Lightning UI & Sales Cloud experience.
• Salesforce Data Loader or similar data tools experience.
• Experience with data migration, validation, and go-live activities.
• Strong analytical, problem-solving, organizational, documentation, and communication skills.
• Attention to detail and ability to work independently.

Responsibilities

• Support the full Quote-to-Cash lifecycle, including quotes, orders, billing, and revenue recognition.
• Maintain data integrity across customer master data, pricing, and orders in SAP.
• Troubleshoot and resolve workflow and system issues impacting operations.
• Support SAP SD and MM processes and functionality.
• Work with standard SAP transactions (MM01, XD01, VA01, VF01).
• Assist with system enhancements, data migration, and post-go-live stabilization.
• Administer Salesforce, including Lightning UI and Sales Cloud.
• Manage Salesforce permissions, custom fields, reports, and data hygiene.
• Perform data imports/exports using Salesforce Data Loader or similar tools.
• Support go-live readiness, data validation, and QA during migrations.
• Maintain accuracy with large datasets and collaborate with cross-functional teams.
• Develop and maintain process and system documentation.
• Handle multiple requests, prioritize tasks, and meet deadlines.
• Collaborate with Sales, Operations, Finance, and technical teams.
• Work independently and in fast-paced, changing environments.

Skills

SAP SD

SAP MM

Salesforce admin

Salesforce Lightning

Data migration

Documentation

Education

University degree

Tools

Salesforce Data Loader

IDocs

Job description

• Support the complete Quote-to-Cash lifecycle, including quote creation, order fulfillment, billing, and revenue recognition.
• Maintain data integrity across customer master data, pricing, and order management processes in SAP.
• Troubleshoot and resolve workflow and system issues that impact business operations.
• Support SAP Sales & Distribution (SD) and Material Management (MM) processes and functionality.
• Work with standard SAP transactions, including MM01, XD01, VA01, and VF01.
• Support system enhancements, data migration activities, and post-go-live stabilization efforts.
• Administer and support Salesforce, including Lightning UI and Sales Cloud.
• Manage Salesforce user permissions, custom fields, reports, and data hygiene.
• Perform and support data imports and exports using Salesforce Data Loader or similar data tools.
• Support go-live readiness, data validation, and quality assurance activities during system migrations.
• Maintain accuracy and consistency when working with large datasets.
• Analyze factual information to identify and resolve operational and system-related issues.
• Develop and maintain process and system documentation.
• Manage multiple simultaneous requests, prioritize tasks, and meet deadlines.
• Collaborate with Sales, Operations, Finance, technical teams, and other cross-functional stakeholders.
• Work independently and as part of a team in fast-paced and changing environments.

Qualifications

• University degree or equivalent practical knowledge gained through experience.
• Minimum of 2 or more years of relevant professional experience.
• 3–5 years of practical experience managing end-to-end Quote-to-Cash processes.
• Strong functional knowledge of SAP SD and SAP MM.
• Hands‑on experience with Salesforce administration.
• Experience with Salesforce Lightning UI and Sales Cloud.
• Experience with Salesforce Data Loader or similar data tools.
• Experience supporting data migration, data validation, and system go-live activities.
• Strong analytical, problem‑solving, organizational, documentation, and communication skills.
• High attention to detail and ability to make evaluative judgments based on factual information.
• Ability to work independently with minimal supervision.
• Experience with SAP S/4HANA, IDocs, BAPIs, or other integration mechanisms is highly valued.
• Exposure to Salesforce CPQ or similar configurators is a plus.
• Understanding of compliance requirements related to master data and revenue recognition is preferred.
• Knowledge of data governance and system integration best practices is preferred.