Sales Operations Analyst

Bosch Group; Oakbrook Terrace (IL); On-site; USD 94,000 - 98,000; Full time

Benefits offered by this job

Health, dental, and vision

HSA

FSA

401(K) retirement plan with employer 1

Wellness programs

Life insurance

Disability insurance

Paid time off

Parental leave

Adoption assistance

Education expense reimbursement

Job summary

Bosch Group in Oak Brook Terrace, IL, is seeking a Sales Operations Analyst to optimize Order-to-Cash processes, standardize workflows, and support sales and customer service goals.

You will partner across Sales, Marketing, Operations, Customer Care, IT and Logistics, act as SAP SME, manage customer master data, contracts and incentive programs, and drive data governance for accurate, cross-platform operations.

Qualifications

• Bachelor's degree is required.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and SAP; reporting, data queries, and analytics experience.
• Strong analytical, problem-solving, and data interpretation skills.
• Ability to drive process improvements and integrate systems and processes.
• Excellent verbal/written communication across business and tech teams.
• Strong business acumen, detail orientation, and time management.
• Proven initiative and ability to manage multiple priorities.
• Experience using AI-enabled tools to boost productivity and data analysis.

Responsibilities

• Optimize and standardize O2C processes to support Sales and Customer Service goals.
• Partner with cross-functional teams including Sales, Marketing, Operations, Customer Care, IT, and Logistics.
• Act as SAP SME; manage customer master data, contracts, and incentive programs.
• Ensure customer contract requirements are up to date and fulfilled; govern data across platforms.

Skills

Bachelor's degree

Microsoft Office Suite

Excel

PowerPoint

Word

SAP

Data analytics

Process improvement

Cross-functional collaboration

AI-enabled tools

Education

Bachelor's degree

Tools

SAP

Job description

Job Description

The Sales Operations Analyst is a key member of the Order-to-Cash (O2C) team, responsible for optimizing and standardizing processes that support Sales and Customer Service goals. This role partners with cross-functional teams—including Sales, Marketing, Operations, Customer Care, IT, and Logistics—to drive efficiency, manage customer master data, contracts, and incentive programs.

Acting as a subject matter expert for SAP, data governance, and related systems, the analyst provides guidance and support to ensure accurate, consistent customer account information and seamless operations across platforms. Responsible for ensuring that customer contract requirements are up to date and fulfilled.

Qualifications:

Qualifications

SKILLS:

Required:

• Bachelor's Degree is required.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and SAP; experience with reporting, data queries, and business analytics.
• Strong analytical, critical thinking, and problem-solving skills with the ability to interpret data, identify trends, and develop actionable solutions.
• Demonstrated ability to drive process improvements, optimize workflows, and support system and business process integration.
• Effective verbal and written communication skills, with the ability to collaborate across business and technology teams and present insights to diverse audiences.
• Strong business acumen, attention to detail, organizational skills, and time management capabilities.
• Proven ability to take initiative, work collaboratively in team environments, and manage multiple priorities effectively.
• Experience leveraging AI-enabled tools and digital technologies to enhance productivity, automate routine tasks, improve data analysis, and support continuous operational improvement.

ABILITIES:

Required:

• Proven ability to analyze complex problems, manage competing priorities, navigate ambiguity, and develop data-driven solutions that achieve business objectives.

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization not available.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equal Opportunity Employer, including disability / veterans.

The U.S. base salary range for this full-time position is $94,000 - $98,000. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc.

In addition to your base salary, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement & Bosch Defined Contribution plan with an attractive employer match; wellness programs; life insurance; short and long term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses. Learn more about our full benefits offerings by visiting: https://www.myboschbenefits.com/public/welcome. Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits.

https://www.bosch.us/careers/why-bosch/culture-and-benefits/
https://www.myboschbenefits.com/public/welcome