Sales Operations Analyst

Renewal by Andersen - Tiffee Companies; San Diego (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

401(k) with company match

PTO & holidays

Job summary

Renewal by Andersen of Oregon and SW Washington is hiring a Sales Operations Analyst to support the sales team, manage leads, and coordinate calendars. You'll work closely with sales, marketing, and operations to ensure smooth processes and accurate reporting.

The role emphasizes data-driven decision making, documentation, and cross-functional collaboration to optimize our sales workflow and customer experience. A Bachelor's degree and Salesforce experience are preferred.

Qualifications

• Strong analytical and problem-solving abilities with a collaborative approach.
• Team-oriented with excellent interpersonal skills and cross-functional collaboration.
• Experience with CRM (Salesforce) is a plus; proficient in MS Office suite.
• Proactive, entrepreneurial mindset with the ability to manage multiple tasks.

Responsibilities

• Sales Support and Coordination: central support for the sales team.
• Lead Management and Scheduling: oversee lead management and appointments.
• Calendar Management: maintain detailed sales calendar for the Sales Manager.
• Cross-Department Communication: liaison between sales, marketing, operations.
• Documentation and Reporting: assist with sales docs and responses; DocuSign usage.
• Data and Reporting: maintain and design sales reports to support decisions.

Skills

Problem-Solving

Collaboration

Initiative

Organization

Time Management

Communication Skills

Data-Driven Mindset

Education

Bachelor's Degree in Business Administration, Sales, or related field

Tools

Salesforce

Microsoft Office (Word, Excel, Outlook)

Job description

Our Story

We're part of the Renewal by Andersen network - one of the most respected names in window and door replacement - and there's no better time to join. We've built a culture where people stick around: strong leadership, a great team, and real investment in your growth. We're backed by 120+ years of Andersen craftsmanship, and we're not just filling a role. We're looking for someone to grow with us.

Our Story

We're part of the Renewal by Andersen network - one of the most respected names in window and door replacement - and there's no better time to join. We've built a culture where people stick around: strong leadership, a great team, and real investment in your growth. We're backed by 120+ years of Andersen craftsmanship, and we're not just filling a role. We're looking for someone to grow with us.

Renewal by Andersen of Greater San Diego is hiring a Sales Operations Analyst!

Renewal by Andersen is a national leader in Window and Door replacement, committed to excellence in both home transformation and customer experience. We take pride in giving back to the communities where we live and work, fostering a supportive and dynamic company culture where hard work and fun go hand in hand. As a healthy and sustainable organization, we strive to not only enhance homes but also make a meaningful impact on the lives of our customers and team members.

What's in it for You?

• Competitive Pay: $21-$24 per hour
• Comprehensive Benefits Package: Health, dental and vision insurance as well as long-term disability
• 401(k) with Company Match: Competitive company contributions to help you plan for the future
• Paid Time Off and Company Paid Holidays: Generous PTO policy and Paid Holidays to support work-life balance

Responsibilities

• Sales Support and Coordination: Serve as the central support for the sales team, ensuring smooth operations and communication
• Lead Management and Scheduling: Oversee the lead management and appointment scheduling process in coordination with the Sales Manager
• Calendar Management: Maintain and coordinate a detailed calendar for sales activities, including scheduling for the Sales Manager
• Cross-Department Communication: Act as a liaison between sales, marketing, operations, and other departments to ensure seamless collaboration
• Project Review and Processing: Handle contract verification, deposit confirmation, change of work orders, and documents processing through DocuSign or similar platforms
• Documentation and Reporting: Assist with project coordination, create and maintain sales documentation, and respond to user requests
• Data and Reporting: Maintain existing sales reports and design new reports as needed to support data-driven decision-making
• Administrative Projects: Support additional administrative tasks as assigned

Qualifications

• Problem-Solving: Strong analytical skills with the ability to assess challenges and develop effective solutions
• Collaboration: Team-oriented with excellent interpersonal skills to foster productive working relationship
• Technical proficiency: Comfortable using data and technology to enhance sales processes; experience with CRM (Salesforce) is a plus
• Initiative and Adaptability: Proactive, entrepreneurial mindset with the ability to manage multiple tasks and priorities
• Organization and Time Management: Strong ability to main workflow efficiency and keep tasks on track
• Communication Skills: Excellent written and verbal communication skills to interact with team members and external partners
• Software Expertise: Proficiency in Microsoft Office Suite, including Word for professional correspondence, Excel for tracking and Outlook for communication and scheduling
• Education: Bachelor's Degree in Business Administration, Sales, or a related field preferred

Join Us

Becoming a Sales Operations Analyst with Renewal by Andersen of Oregon and SW Washington means joining a team that values data-driven decision-making, efficiency, and cross-functional collaboration. In this role, you'll play a key part in optimizing sales processes, improving reporting and analytics, and supporting a high-performing sales team.

Renewal by Andersen Corporation

is the full-service window-replacement division of the Andersen Corporation with over 100 locations across North America.

Tiffee Companies is an Equal Opportunity Employer committed to fair hiring practices. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We conduct background checks and drug screens in order to create a welcoming and safe environment for all team members.

Additional information? Feel free to visit our career page at https://www.tiffee.com/

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.