Sales Operations Analyst

Canonical; Omaha (NE); Remote; USD 50,000 - 90,000; Full time

Job summary

An innovative company is seeking a Sales Operations Analyst to enhance the efficiency of sales processes and improve data quality. This role involves collaboration with sales teams to ensure accurate order processing and effective use of CRM systems. You will be part of a dynamic team that values problem-solving and proactive initiatives. The position offers the chance to work in a distributed environment, with opportunities for travel and professional development. Join a leading firm in open source technology and contribute to its ongoing success while enjoying a supportive and inclusive workplace.

Benefits

Annual learning and development budget of USD 2,000

Recognition rewards

Holiday leave

Parental leave

Employee Assistance Program

Travel opportunities to meet colleagues

Qualifications

• Strong academic record from high school and university.
• Experience in sales operations or order processing roles.

Responsibilities

• Support daily sales operations globally.
• Assist in improving sales data quality and processes.

Skills

Sales Operations

Data Quality Improvement

Problem Solving

Analytical Skills

Collaboration

Education

High School Diploma

University Degree

Tools

Salesforce

CRM Systems

Job description

Join us to apply for the Sales Operations Analyst role at Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. We are a pioneer in global distributed collaboration, with over 1100 colleagues in 75+ countries, and few office-based roles. Teams meet 2-4 times annually in interesting locations worldwide to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring Sales Operations Analysts to join our team of experts who support Canonical's sales teams in achieving their business goals. The Sales Operations team focuses on continuous process and data quality improvements to ensure accurate order processing. The successful candidate will demonstrate initiative in improving team workflows, maintaining compliance, and governance.

The role's success is measured by increased deal velocity and the quality of Customer Relationship Management (CRM) data used for decision-making. We seek a proactive problem solver and team player passionate about partnering with sales leadership and promoting open source technology to a wider audience. The candidate will design and implement programs supporting Canonical’s ongoing success.

Location: These roles are remote within the EMEA and Americas regions.

Role Responsibilities

• Support daily sales operations globally
• Review opportunities for accuracy and process orders upon deal closure
• Assist in improving sales data quality and processes
• Report data quality metrics to executive stakeholders
• Implement surveys and define metrics for leadership
• Support sales teams with CRM and other systems
• Deliver sales metrics, dashboards, and perform ad-hoc analysis
• Lead automation initiatives and streamline the Lead to Order process

Candidate Requirements

• Strong academic record from high school and university
• Experience in sales operations or order processing roles
• Experience in technology subscription businesses
• Proven ability to improve data quality
• Energetic, systematic, and focused on scalable outcomes
• Excellent problem-solving and analytical skills
• Ability to collaborate effectively across global teams
• Experience with Salesforce or similar CRM systems
• Willingness to travel internationally twice a year for up to two weeks

What Canonical Offers

We offer competitive compensation, reviewed annually, including base salary and performance bonuses. Benefits include:

• Distributed work environment with biannual in-person team sprints
• USD 2,000 annual learning and development budget
• Recognition rewards, holiday leave, parental leave, Employee Assistance Program
• Travel opportunities to meet colleagues and participate in company events

About Canonical

Canonical is a pioneering open source tech firm, publisher of Ubuntu, and a leader in AI, IoT, and cloud platforms. We recruit globally, uphold high standards, and foster a diverse, inclusive workplace. Working here challenges you to think differently, learn continuously, and excel.

Canonical is an equal opportunity employer committed to diversity and inclusion. We consider all applications fairly, regardless of background or identity.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industry: Software Development