Sales Operations Analyst

Integrated Home; Florida; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Vision, Dental insurance

6+ Holidays Pay

PTO 13 days

Employer paid life insurance

401K with employer contribution

Wellness program with rewards

Employee recognition programs

Job summary

Integrated Home Care Services (IHCS) is seeking a detail-oriented Sales Operations Analyst to strengthen sales reporting and support disciplined execution across the sales process. You will work directly with the sales team to maintain reliable opportunity data, prepare actionable reporting, and track tasks and dependencies needed to move sales opportunities forward.

The ideal candidate combines Salesforce proficiency, analytical skills, strong organization and proactive follow-through.

Qualifications

• Four years of experience in sales operations, business operations, project coordination or a related analytical role, Healthcare, health plan sales, Managed Care.

Responsibilities

• Strengthen sales reporting and support disciplined execution across the sales process.
• Maintain reliable opportunity data and prepare actionable reporting.
• Track tasks and dependencies needed to move sales opportunities forward.
• Collaborate with the sales team and stakeholders to keep priorities moving.

Skills

Salesforce

Data reporting

Excel

Pipeline analytics

Cross-functional collaboration

Attention to detail

Education

Bachelor's degree in business or related field

Job description

Integrated Home Care Services (IHCS) provides a comprehensive Integrated Delivery System in the home setting, offering Durable Medical Equipment (DME), Respiratory, Home Health, and Home Infusion services. Through our select network of Medicare and Medicaid Certified and Accredited providers, we are available 24/7 to meet the needs of our patients with compassion, expertise, and excellence.

For more than 30 years, we have been dedicated to improving lives by delivering the highest quality in-home care services. As a trusted market leader in value-based Home Health, Durable Medical Equipment, and Home Infusion Services, we proudly serve more than 2 million lives across the United States and the Commonwealth of Puerto Rico. Our integrated care model is trusted by leading Managed Care Organizations (MCOs), physicians, and healthcare partners because of our commitment to exceptional patient outcomes and coordinated care.

At IHCS, our patients are at the heart of everything we do. We believe in creating a culture built on compassion, integrity, collaboration, and innovation. Every team member plays a vital role in fulfilling our mission of enhancing the quality of life for those we serve through Exceptional Customer Service, Proven Outcomes, and Seamless Care.

Offering a competitive compensation package, including but not limited to;

• Medical, Vision, Dental, Short- and Long-term insurance
• 6+ Days of Holidays Pay
• 13 days of PTO
• Employer paid life insurance
• 401K with employer contribution
• Wellness program with reward incentives
• Employee recognition and reward programs

What you will be doing:

IHCS is seeking a detail-oriented Sales Operations Analyst to strengthen sales reporting and support disciplined execution across the sales process. Reporting to the Head of Sales Strategy and Operations, this person will work directly with the sales team to maintain reliable opportunity data, prepare actionable reporting, and track the tasks and dependencies needed to move sales opportunities forward.

The ideal candidate combines Salesforce proficiency, analytical skills, strong organization and proactive follow-through. They can identify gaps, clarify next steps, and coordinate across stakeholders to keep sales priorities moving.

What will you need to succeed:

• Four years of experience in sales operations, business operations, project coordination or a related analytical role, Healthcare, health plan sales, Managed Care.
• Salesforce proficiency required, including hands-on experience building reports and dashboards, managing account and opportunity data, and supporting pipeline tracking.
• Experience developing sales reports and analyzing pipeline performance.
• Strong Excel skills and the ability to turn data into useful reporting.
• Excellent organization, attention to detail and written communication.
• Ability to manage multiple priorities and follow up confidently across functions.
• Sound judgment about when to resolve an issue independently and when to elevate.
• Healthcare or health plan experience preferred.

IHCS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

IHCS is an equal opportunity employer. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.