Sales Operations Analyst

Trinity Structural Towers; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Trinity Industries in Dallas, TX is seeking a Sales Operations Analyst to support our sales organization with CRM management, data governance, performance dashboards, and process improvement.

You'll work on Salesforce CRM, build quarterly forecast dashboards, and turn data into actionable insights that help drive sales effectiveness. Entry-level candidates are welcome, with a degree in Economics, Finance, Business, Analytics, or related fields.

Qualifications

• Bachelor’s Degree in Economics, Finance, Business, Analytics, or related field.
• Entry-level or early-career experience welcomed.
• Strong problem-solving and communication skills.
• Proficient in data analysis and data visualization tools.
• Experience with SQL, Python or R a plus.
• Familiarity with AI tools (e.g., Copilot) is a plus.
• CRM experience (Salesforce or similar) is a plus.

Responsibilities

• Maintain Salesforce CRM data quality and support the sales team.
• Develop dashboards and recurring reports, including forecasts.
• Provide insights from data to inform business decisions.
• Maintain data sets and support performance metrics.
• Support sales process improvement initiatives across teams.

Skills

Salesforce CRM

Data visualization

SQL

Python

R

Power BI

Tableau

Analytics

Communication skills

Education

Bachelor’s Degree in Economics, Finance, Business, Analytics, or related field

Master’s Degree is a plus

Tools

Salesforce

Tableau

Power BI

Qlik

Job description

Delivering Goods For The Good Of All - TrinityRail

While TrinityRail has built one of the broadest and deepest railcar platforms in the world, it’s what’s inside our cars that counts. We are proud to manufacture, maintain, and manage the railcars that deliver the indispensable goods that keep our lives, and our economy, rolling. “Delivering Goods For The Good Of All” is why we proudly come to work each day, and this is why our company exists. This is our purpose. TrinityRail provides- Railcar Manufacturing: https://www.trinityrail.com/products/ - Railcar Leasing Solutions: https://www.trinityrail.com/leasing/ - Railcar Maintenance & Parts: https://www.trinityrail.com/maintenance/ - Fleet Management Services: https://www.trinityrail.com/fleet-management/. For more information, visit us at trinityrail.com.Learn more about Trinsight: https://www.trinityrail.com/trinsight/Trinsight is TrinityRail's cloud-based platform purpose-built to bring your fleet into focus, allowing you to transform and streamline your supply chain with real-time tracking, analysis and management features that modern logistics demandsVideo tranFor decades, TrinityRail has been delivering the goods that keep North America moving. A humble promise to transport the everyday things that make everybody's lives better. It's our commitment to being stewards of the supply chain connecting companies with customers. People with products and Delivering Goods for the Good of All. While we've built one of the broadest and deepest railcar platforms in the world, to us it's what's on the inside that counts. And the purpose these products serve for you like grain the secret ingredient for making memories, or gravel that paves the way for a getaway, fuel to power the road trip of a lifetime, cars that transport us to exciting new places, and essential chemicals that purify our water food and promote a healthy way of life. Indispensable goods that truly move us and keep our lives, and our economy rolling. TrinityRail is proud to

Trinity Industries is searching for a talented team player to fill the open position of Sales Operations Analyst at our Dallas, TX location. The Trinity Industries Commercial team is seeking a Sales Operations Analyst. This person will be responsible for supporting our sales team through CRM and data management, performance reporting and dashboards, and sales process improvement. This person will report through our Sales Operations organization, supporting our commercial, executive, and other sales support teams.

Join our team and be a part of Delivering Goods for the Good of All.

What You'll Do:

• Serve as a subject-matter resource for our Salesforce CRM, supporting account data quality and helping the sales team get the most from the system
• Build and maintain sales performance dashboards and recurring reports, including quarterly forecast-versus-actuals reporting
• Turn commercial requests into actionable insights and business-rule recommendations, leveraging analytics and AI tools
• Maintain recurring weekly, monthly, and quarterly data sets and support sales performance and award metrics
• Identify and support sales process improvement initiatives, partnering with sales, IT, and other teams to streamline workflows and reduce cycle times
• Assist with other sales operations related tasks

What you’ll need:

• Bachelor’s Degree (preferably in Economics, Finance, Business, Analytics, or a related field) required. Master’s Degree is a plus
• Entry-level position: related internship or early-career experience is welcome
• Strong problem-solving and communication skills, with an interest in sales process improvement
• Data Analysis and Data Visualization skills (Tableau, Qlik, Power BI, etc.)
• Ability to code in SQL, Python, or R is a plus
• Ability to leverage AI tools such as Microsoft Copilot is a plus
• Salesforce or other CRM experience is a plus

EOE

Trinity Industries, Inc., and its subsidiary or affiliated companies (hereinafter “Trinity”) are committed to equal employment opportunity. It is our policy to consider candidates for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, or veteran status.

Trinity participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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