Sales Operations Analyst

Trinity Industries; Dallas (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Trinity Industries in Dallas, TX is seeking a Sales Operations Analyst to support the sales team through CRM data management, dashboards, and analytics. You will help drive data-informed decisions and optimize sales processes.

The role emphasizes Salesforce proficiency, data visualization, and collaborative problem-solving with cross-functional teams. Bachelor’s degree required; master’s preferred; entry-level welcomed.

Qualifications

• Bachelor’s degree in Economics, Finance, Business, Analytics, or related field.
• Master’s degree is a plus.
• Entry-level or internship/early-career experience welcome.
• Strong problem-solving and communication skills.
• Data analysis and data visualization skills (Tableau, Qlik, Power BI).
• Ability to code in SQL, Python, or R is a plus.
• CRM experience (Salesforce or other) is a plus.

Responsibilities

• Serve as Salesforce CRM subject-matter resource to support data quality.
• Build and maintain sales performance dashboards and quarterly forecast reports.
• Turn commercial requests into actionable insights using analytics and AI tools.
• Maintain recurring data sets weekly, monthly, and quarterly.
• Identify and support sales process improvements to streamline workflows.
• Assist with other sales operations tasks.

Skills

Data analysis

Data visualization

SQL

Python

R

Salesforce

Problem-solving

Communication

Education

Bachelor’s degree in Economics, Finance, Business, Analytics, or related field

Master’s degree is a plus

Tools

Tableau

Qlik

Power BI

Job description

Job Description - Sales Operations Analyst (2601023)

Job Description

Description

Trinity Industries is searching for a talented team player to fill the open position of Sales Operations Analyst at our Dallas, TX location. The Trinity Industries Commercial team is seeking a Sales Operations Analyst. This person will be responsible for supporting our sales team through CRM and data management, performance reporting and dashboards, and sales process improvement. This person will report through our Sales Operations organization, supporting our commercial, executive, and other sales support teams. Join our team and be a part of Delivering Goods for the Good of All.

What You'll Do:

• Serve as a subject-matter resource for our Salesforce CRM, supporting account data quality and helping the sales team get the most from the system
• Build and maintain sales performance dashboards and recurring reports, including quarterly forecast-versus-actuals reporting
• Turn commercial requests into actionable insights and business-rule recommendations, leveraging analytics and AI tools
• Maintain recurring weekly, monthly, and quarterly data sets and support sales performance and award metrics
• Identify and support sales process improvement initiatives, partnering with sales, IT, and other teams to streamline workflows and reduce cycle times
• Assist with other sales operations related tasks

What you’ll need:

• Bachelor’s Degree (preferably in Economics, Finance, Business, Analytics, or a related field) required. Master’s Degree is a plus
• Entry-level position: related internship or early-career experience is welcome
• Strong problem-solving and communication skills, with an interest in sales process improvement
• Data Analysis and Data Visualization skills (Tableau, Qlik, Power BI, etc.)
• Ability to code in SQL, Python, or R is a plus
• Ability to leverage AI tools such as Microsoft Copilot is a plus
• Salesforce or other CRM experience is a plus