Sales Operations Analyst

ADI Global Distribution; Charlotte (NC); On-site; USD 37,000 - 63,000; Full time

Benefits offered by this job

Life and health insurance

Life assistance program

AD&D insurance

Disability insurance

401k Plan

Vacation & holidays

Job summary

ADI Global Distribution is a leading global distributor enabling sales through data-driven insights and collaborative Revenue Operations. This role supports the sales strategy, analytics, and technology enablement to drive performance across the organization.

You will partner with cross-functional stakeholders to deliver scalable solutions, build dashboards, and improve reporting using Salesforce, Power BI, and other tools.

Qualifications

• 2+ years in Sales Operations or equivalent analytical role.
• Strong analytical and problem-solving skills with ability to interpret data.
• Experience with Excel and business intelligence tools for reporting.
• Strong attention to detail and ability to manage multiple priorities.
• Effective communication and collaboration across teams.

Responsibilities

• Collect, validate, and enter data to support sales reporting.
• Prepare recurring reports and supporting documentation using templates.
• Update dashboards, KPIs, and reporting tools for accuracy and timeliness.
• Support forecasting, territory planning, account assignment, and target-setting.
• Review data sets for errors and escalate issues as needed.
• Assist senior analysts with analysis of sales performance and trends.
• Document processes and reporting requirements for sales tools.
• Participate in testing and training under guidance.

Skills

Sales operations

Analytical skills

Data interpretation

Communication

Cross-functional collaboration

Tools

Salesforce

Power BI

Tableau

SQL

Snowflake

Excel

Smartsheet

Job description

ADI Global Distribution is seeking a motivated, analytical, and collaborative Sales Operations Analyst to support and optimize our sales strategy and execution. This role plays a critical part in enabling the sales organization through data-driven insights, process improvements, and technology enablement. As part of the Revenue Operations team, you will partner with cross-functional stakeholders to deliver scalable solutions that drive performance and business growth.

JOB DUTIES:

• Perform routine data collection, validation, and entry activities to support sales reporting and analytics deliverables.

• Prepare recurring reports, basic summaries, and supporting documentation using established templates and instructions.

• Assist in updating dashboards, KPIs, and reporting tools to help ensure data accuracy and timely completion.

• Support forecasting, territory planning, account assignment, and target-setting activities by gathering and organizing required information.

• Review assigned data sets for basic errors, inconsistencies, or missing information and elevate issues as needed.

• Support senior analysts with analysis of sales performance, pipeline activity, customer trends, and product results.

• Help document processes, report requirements, and routine user questions related to sales tools and reporting.

• Participate in testing, training support, and other project tasks under guidance from more experienced team members.

YOU MUST HAVE:

• 2+ years of experience in Sales Operations, Business Analysis, Revenue Operations, or a comparable analytical role.

• Strong analytical and problem-solving skills with the ability to interpret data and communicate findings effectively.

• Experience utilizing Microsoft Excel and business intelligence tools to analyze data and create reporting solutions.

• Strong attention to detail, organizational skills, and ability to manage multiple priorities.

• Effective communication and collaboration skills with the ability to work across functional teams.

WE VALUE:

• Experience working with Salesforce or similar CRM platforms.

• Familiarity with Power BI, Tableau, SQL, Snowflake, or other reporting and analytics tools.

• Understanding of sales operations processes, reporting, forecasting, or territory management.

• Experience supporting commercial, distribution, technology, or B2B sales organizations.

• Experience working with geographically dispersed teams and stakeholders.

Tools & Tech Stack:

• Salesforce for CRM

• Power BI and Tableau for analytics and reporting

• PowerBI, SQL and Snowflake for data analysis

• Additional tools: Excel, Smartsheet, Microsoft

ABOUT US

ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com .

You can find out more about how the talent community works here: ADI Talent Community Terms . Our recruitment privacy notice ADI - Recruitment Privacy Notice describes in more detail how we process your personal data and how you can exercise your personal data rights.

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Job Identification:

19432

Job Category:

Sales Support

Job Schedule:

Full time

Incentive Eligible

N/A

Business

ADI Global Distribution

Hiring Salary Range

The typical hiring salary for this role, ranges from USD $26.97 to $45.92 per hour but varies by specific work location. Within a range, our company determines base pay for an individual based on various factors, including market conditions, skills, and experience.

Benefits

We provide comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays.

US Visa Sponsorship Eligibility

This position is not eligible for US visa sponsorship

At ADI, we bring together diverse individuals to build the future of homes. ADI is an equal opportunity employer.