Sales Operations Specialist

ADI Global Distribution; Charlotte (NC); Hybrid; USD 43,000 - 73,000; Full time

Benefits offered by this job

Life and health insurance

401k Plan

Vacation & holidays

Job summary

ADI Global Distribution is seeking a Sales Operations Specialist to support and scale our services business. This hands-on role drives sales enablement, operations, partner engagement, and program execution across our services portfolio.

A self-starter who thrives in a fast-paced environment and builds strong relationships will excel. The ideal candidate has 2+ years in related roles, strong PM and communication skills, and experience with CRM systems and Microsoft Office.

Qualifications

• 2+ years of experience in Sales Operations, Sales Enablement, Business Operations, Channel Management, Project Management, or a related field.
• Strong project management, organizational, and communication skills.
• Excellent interpersonal and relationship-building abilities.
• Experience with CRM systems and Microsoft Office tools preferred.

Responsibilities

• Lead sales operations and sales enablement initiatives for the 1Plan services organization.
• Manage relationships with buying groups, strategic partners, industry partners, channel partners, and internal stakeholders.
• Administer and manage services sales incentive and compensation programs.
• Partner with Marketing to develop sales playbooks, training materials, presentations, and other enablement content.
• Design and optimize sales processes, partner onboarding programs, and lifecycle management workflows.
• Support channel recruitment, enablement, training, and growth initiatives.
• Track program performance, maintain reporting, and identify opportunities to improve sales productivity.
• Provide general sales administration and project management support across the organization.

Skills

Sales Operations

Sales Enablement

Channel Management

Project Management

CRM systems

Microsoft Office

Education

No Formal Education

Job description

Job Description

1Plan is seeking a highly motivated Sales Operations Specialist to support and scale our growing services business. This is a hands‑on, "Swiss Army knife" role responsible for driving sales enablement, sales operations, partner engagement, and program execution across our services portfolio.

The ideal candidate is a self-starter who thrives in a fast‑paced environment, builds strong relationships, and excels at turning ideas into action.

JOB DUTIES

• Lead sales operations and sales enablement initiatives for the 1Plan services organization.
• Manage relationships with buying groups, strategic partners, industry partners, channel partners, and internal stakeholders.
• Administer and manage services sales incentive and compensation programs.
• Partner with Marketing to develop sales playbooks, training materials, presentations, and other enablement content.
• Design and optimize sales processes, partner onboarding programs, and lifecycle management workflows.
• Support channel recruitment, enablement, training, and growth initiatives.
• Track program performance, maintain reporting, and identify opportunities to improve sales productivity.
• Provide general sales administration and project management support across the organization.

YOU MUST HAVE

• 2+ years of experience in Sales Operations, Sales Enablement, Business Operations, Channel Management, Project Management, or a related field.
• Strong project management, organizational, and communication skills.
• Excellent interpersonal and relationship-building abilities.
• Comfortable managing multiple priorities and working cross‑functionally.
• Proactive, adaptable, and highly accountable.
• Experience with CRM systems and Microsoft Office tools preferred.

WE VALUE

• Bias for action
• Coachable and eager to learn
• Self‑starter mentality
• Strong attention to detail
• Ability to adapt and move quickly in a growing business
• Excellent collaborator and relationship builder
• Proven ability to drive projects from concept to execution

About Us

ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com.

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JOB INFO

Job Identification : 19063

Job Category : Sales Support

Posting Date : 2026-08-06T13:26:50+00:00

Degree Level : No Formal Education

Job Schedule : Full time

Locations : 1800 Continental Blvd., Charlotte, 28273, US; 1355 W Innovation Way Suite 125, Lehi, 84043, US

(Hybrid)

Incentive Eligible : N/A

Business : ADI Global Distribution

Hiring Salary Range : The typical hiring salary for this role, ranges from USD $31.02 to $52.82 per hour but varies by specific work location. Within a range, our company determines base pay for an individual based on various factors, including market conditions, skills, and experience.

Benefits : We provide comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays.

US Visa Sponsorship Eligibility : This position is not eligible for US visa sponsorship