Sales Operations Analyst

Canonical; Boise (ID); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Sales Operations Analyst to enhance sales data quality and support global sales teams. This role involves improving workflows, ensuring compliance, and driving strategic decision-making through data analysis. The ideal candidate will have a strong background in sales operations, excellent analytical and problem-solving skills, and experience with CRM platforms. Join a forward-thinking company that values innovation and offers a distributed work environment, annual learning budgets, and comprehensive benefits. This is a unique opportunity to contribute to a transformative technology landscape while collaborating with a diverse global team.

Benefits

Annual learning and development budget

Performance bonuses

Comprehensive benefits

Travel perks

Holiday leave

Parental leave

Qualifications

• Experience in sales operations or order processing roles.
• Strong academic background from high school and university.

Responsibilities

• Support daily operations of the global sales function.
• Assist in enhancing sales data quality and processes.
• Lead automation initiatives to streamline the Lead to Order process.

Skills

Sales Operations

Data Quality Improvement

Analytical Skills

Problem-Solving

Communication Skills

Education

High School Diploma

University Degree

Tools

Salesforce

CRM Systems

Job description

Join to apply for the Sales Operations Analyst role at Canonical

Company Overview

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include top public cloud and silicon providers, and industry leaders across sectors. With a founder-led, profitable, and growing company, we operate a globally distributed team of over 1100 colleagues in 75+ countries, with few office-based roles. Teams meet in person a few times a year at locations worldwide to align on strategy and execution.

Role Overview

We are hiring Sales Operations Analysts to support our sales teams in achieving business goals. The team focuses on process and data quality improvements to ensure accurate order processing. The successful candidate will proactively improve team workflows, maintain compliance, and support governance. Success is measured by increased deal velocity and CRM data quality, contributing to strategic decision-making and supporting Canonical’s growth and success.

Location

Remote in EMEA and Americas regions.

Key Responsibilities

1. Support daily operations of the global sales function.
2. Review opportunities for accuracy and process orders post-deal closure.
3. Assist the Sales Operations Manager in enhancing sales data quality and processes.
4. Report on data quality metrics to executive stakeholders.
5. Implement surveys and define relevant metrics for leadership.
6. Support the sales team with CRM and other sales systems.
7. Deliver sales metrics, dashboards, and perform ad-hoc analyses.
8. Lead automation initiatives to streamline the Lead to Order process.

Candidate Profile

• Strong academic background from high school and university.
• Experience in sales operations or order processing roles.
• Background in technology subscription businesses.
• Proven ability to drive data quality improvements.
• Energetic, systematic, and focused on scalable outcomes.
• Excellent problem-solving and analytical skills.
• Effective communication with stakeholders at all levels globally.
• Experience with Salesforce or similar CRM platforms.
• Willingness to travel internationally twice a year for up to two weeks.

What We Offer

• Distributed work environment with biannual in-person team sprints.
• Annual learning and development budget of USD 2,000.
• Annual compensation review and performance bonuses.
• Comprehensive benefits including holiday leave, parental leave, Employee Assistance Program, and travel perks.

About Canonical

Canonical pioneers in open source, publishing Ubuntu—the platform for AI, IoT, and cloud. We operate globally with high standards for excellence, fostering a remote work culture since 2004. Join us to challenge conventions, learn new skills, and contribute to transformative technology.

Equal Opportunity Statement

We are committed to diversity and inclusion, ensuring fair consideration for all applicants regardless of background or identity.