Sales Operations Administrator

Cypress HCM

United States

On-site

USD 60,000 - 75,000

Full time

14 days+

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Job summary

A leading company in the internet marketplace is looking for a Mid-Senior level Sales Operations Specialist. The role involves overseeing integration work, managing sales enablement tools, and collaborating with various teams to drive operational success. Candidates should have extensive experience in sales operations and strong communication skills to thrive in a collaborative environment.

Qualifications

Minimum 10 years in a sales enablement or operations role.
Proven track record as a cross-functional business partner.
Excellent verbal and written communication skills.

Responsibilities

Own all setup of tools like Gong, Mixmax, etc.
Manage data, insights and reporting from Gong, Mixmax.
Partner with Revenue Operations team to define key sales support systems.

Skills

Strategic thinking

Critical thinking

Communication

Attention to detail

Team collaboration

Education

Bachelor's degree

Tools

Salesforce

Excel

GSuite

Job description

This range is provided by Cypress HCM. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65.00/hr - $71.43/hr

Duties:

Own all setup of tools like Gong, Mixmax, etc.
Own Salesforce integration work and partner closely with the BizTech team on day-to-day management.
Ensure we're implementing all learnings and best practices into the dozens of workflows, call scripts, etc that agents use.
Manage data, insights and reporting from Gong, Mixmax, etc.
Drive the systems and tools execution and operationalization supporting central programs and strategies
Own clear communication on the program progress and roadmap
Partner with our Revenue Operations team and Market Managers to define the key sales support systems/processes for programs required to meet the rapid growth of the business and achieve revenue attainment and market development objectives.
Support Territory Leads & Market Managers with general day to day questions and system bugs and training
Partner with our internal teams (CRM, IT) and tools vendors to execute on the vision and the roadmap
Prioritize team requests and requirements to support our company and field team goals
Provide up-to-date visibility into project roadmaps and escalate issues when necessary

Requirements:

Minimum 10 years in a sales enablement or operations role combined experience demonstrating success managing complex projects from start to finish
Proven track record as a great cross-functional business partner and ability to lead within a cross-functional environment
Strong strategic and critical-thinking skills. Able to connect dots and proactively develop proposals and solutions
Systems-thinker and able to translate strategy to execution across multiple teams
Experience onboarding new reps and supporting their ongoing learning and development
Experience across the Customer Lifecycle with pre-sales, sales and customer success teams
Excellent verbal and written communication skills
Accuracy and attention to detail
Professional and consistent work habits, strong work ethic, driven to achieve company goals
Proven ability to succeed in both collaborative and independent work environments
Proficient in Salesforce, Excel and GSuite
Strong business acumen with an ability to build relationships with and partner with other executives and build relationships across a complex organization
Strong team player with a track record of cross functional collaboration.

Compensation: