Sales Operation Specialist

Ryerson; University Park (IL); On-site; USD 37,126 - 46,425; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending accounts

401(k) with employer matching

Tuition reimbursement

Paid vacation and holidays

Disability insurance

Telehealth and Wellness Programs

Job summary

Join Ryerson as a Sales Operations Specialist in University Park, Illinois. This role is vital in delivering top-notch customer experiences and drives the company’s growth initiatives.

Ideal candidates will have a customer-centric mindset, strong communication skills, and the ability to manage multiple tasks effectively. The position includes various responsibilities such as creating and modifying orders using SAP and maintaining excellent relationships with both internal and external stakeholders.

Comprehensive benefits include medical, dental, and 401(k) plans.

Qualifications

• 1-3 years of prior sales or industry experience.
• Ability to thrive in a rapidly changing environment.
• Positive attitude, goal-oriented, and committed to customer experiences.

Responsibilities

• Build strong relationships with internal and external stakeholders.
• Create and modify orders using SAP.
• Keep detailed records and track material.

Skills

Customer-centric mentality

Professional communication skills

Multi-tasking

Attention to detail

Education

Bachelor’s degree preferred

High School Diploma or GED required

Tools

SAP

Job description

Welcome to Central Steel & Wire, part of the Ryerson Family of Companies, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1909, we are committed to excellence and best‑in‑class customer service. Join our team as the Sales Operations Specialist. In this role you are responsible for delivering excellent internal and external customer experiences at Central Steel & Wire. The Sales Operations Specialist role is critical for our speed‑to‑quote, technology, and transactional growth initiatives.

Roles and Responsibilities

• Quickly building strong relationships with internal Central Steel/Ryerson employees and external vendors throughout the US
• Creating and modifying orders within SAP
• Possessing the skillset to wear many hats and pay great attention to detail
• Keeping internal employees informed about order tracking and lead times throughout the entire sales process
• Using critical thinking to solve problems to efficiently provide a delivered product to the customer within an allotted amount of time
• Keeping detailed records of tracking material
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor’s degree preferred, High School Diploma or GED required
• 1‑3 years of prior sales or industry experience
• Customer‑centric mentality
• Excellent professional written, verbal, and interpersonal communication skills required
• Ability to multi‑task and prioritize in a rapidly changing environment
• Positive attitude, goal‑oriented, and driven by excellent customer experiences

Salary: $26.95‑$33.70 hourly. A starting salary higher than $26.95 per hour is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

Benefits

• Medical, dental, and vision insurance programs
• Flexible spending accounts
• 401(k) plans with employer‑matching contributions
• Tuition reimbursement
• Paid vacation, sick, and holidays
• Short‑term and long‑term disability insurance
• Telehealth and Wellness Programs
• Annual or sales incentive plan where applicable

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.