Sales & Marketing Operations Lead (Remote) — AI-Driven

OpenKrill; United States; Teletrabalho; USD 120 000 - 180 000; Tempo integral

Resumo da oferta

Firework is seeking a hands-on Sales Operations & Marketing Operations Manager to scale our global go‑to‑market systems. You will own Salesforce architecture, develop integrations with HubSpot, and build AI agents to boost productivity across sales and marketing.

You will join a startup‑minded team focused on optimizing pipeline, forecasting, and campaign performance, with remote work across regions and a need to align with US business hours.

Qualificações

• 5–10 years of relevant experience across sales operations, marketing operations, revenue operations, or go‑to‑market systems, including startup experience.

Responsabilidades

• Own Salesforce architecture, administration, development, and continuous improvement to support a growing global sales organization.
• Translate business needs into reliable technical solutions, balancing speed, usability, and long-term maintainability.
• Design and build scalable data models, workflows, custom objects, validation rules, and approval processes.
• Build dashboards that provide visibility into pipeline health, conversion rates, sales activity, and revenue performance.
• Develop custom functionality using Apex, SOQL, and Lightning Web Components where appropriate.
• Manage system access, permissions, data quality, documentation, testing, and releases.
• Work closely with sales leaders and representatives across regions to identify operational gaps, improve daily workflows, drive adoption through practical training, clear documentation, and responsive support.
• Optimize lead routing, account and opportunity management, pipeline tracking, forecasting, and reporting.
• Own HubSpot operations, including campaign workflows, segmentation, lead scoring, nurture programs, and lifecycle management.
• Maintain reliable Salesforce–HubSpot synchronization, with clear field mappings, ownership rules, and processes for resolving errors.
• Partner with key stakeholders to improve lead capture, qualification, sales handoffs, campaign tracking, and attribution.
• Monitor funnel performance and identify opportunities to improve lead quality, conversion, and campaign execution.
• Design, build, and maintain custom integrations across Salesforce, HubSpot, and other go-to-market platforms using APIs, webhooks, and integration tools.
• Build custom AI agents for customer engagement and sales and marketing workflows, such as lead research, qualification, outreach support, and follow-up.
• Connect AI agents to relevant systems and data, with appropriate access controls, human review, and performance monitoring.
• Troubleshoot integration failures and automation issues to maintain accurate, dependable data across systems.

Conhecimentos

Salesforce architecture

Apex

SOQL

HubSpot

Marketing automation

APIs

Lightning Web Components

Data modeling

Lead routing

Cross-functional collaboration

Ferramentas

Salesforce

HubSpot

REST APIs

Descrição da oferta de emprego

Firework is seeking a hands-on Sales Operations & Marketing Operations Manager to scale our global go‑to‑market systems. You will own Salesforce architecture, develop integrations with HubSpot, and build AI agents to boost productivity across sales and marketing.

You will join a startup‑minded team focused on optimizing pipeline, forecasting, and campaign performance, with remote work across regions and a need to align with US business hours.