Sales & Marketing Operations Coordinator

Travel + Leisure Co.; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off & holidays

401k with employer match

Job summary

Travel + Leisure Co. in Nashville, TN, is seeking a Business Operations Coordinator to deliver quality support for our Sales and Marketing processes.

You will provide exceptional service to guests and business partners, protect data, and help implement new initiatives as part of the Business Operations team. Responsibilities include improving customer service and processes with leadership, maintaining reporting, and ensuring assets and policies are followed.

Qualifications

• Proficient in Microsoft Suite.
• Available to support weekends and holidays.
• Experience delivering outstanding customer service.

Responsibilities

• Provide exceptional customer service to guests, business partners, and team.
• Work with leadership to implement ways to improve customer service or processes.
• Protect data when interacting with guests to ensure they receive the best experience with us.
• Ensure company assets are always protected and supporting policies and procedures are executed.
• Understand and implement operational procedures that govern our business.
• Support new initiatives and help impacted teams understand what the changes means to them.
• Maintain and validate daily, weekly, monthly, or quarterly reporting needs.
• Consistently leverage your resources to provide quick support to questions and escalate to leadership when needed.

Skills

Customer service

Communication

Weekend/holiday availability

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Travel + Leisure Co. in Nashville, TN, is seeking a Business Operations Coordinator to deliver quality support for our Sales and Marketing processes.

You will provide exceptional service to guests and business partners, protect data, and help implement new initiatives as part of the Business Operations team. Responsibilities include improving customer service and processes with leadership, maintaining reporting, and ensuring assets and policies are followed.