Sales Marketing Manager LLH

101 Riverside Hospital, Inc.; Massachusetts; On-site; USD 61,000 - 83,000; Full time

Job summary

Riverside Health seeks a Marketing Manager to lead community outreach, campus promotions, and resident admissions across independent living and assisted living services. You will coordinate tours, events, and communications with prospective residents and families to ensure a smooth transition to the community campus.

The role collaborates with nursing, resident services, and legal teams to review paperwork, assess care needs, and support occupancy goals in a dynamic retirement living

Qualifications

• Education: Bachelors Degree, (Preferred)
• Experience: Sales Experience (Required)
• Supervisory Experience (Preferred)
• CRM Experience (Preferred)
• Project/Process Management (Preferred)
• Licenses and Certifications: Drives personal vehicle for RHS business 25% or more of the time to perform essential functions of the job. Valid Drivers License Required.

Responsibilities

• Works with maintenance and housekeeping to ensure apartments/rooms are move-in ready and work orders are completed.
• Coordinates campus and outreach event preparations, promotion, and execution.
• Represents the facility in a professional and knowledgeable manner at community outreach events.
• Schedules health assessments with nursing staff and contacts physicians for final approvals.
• Maintains contact with financial advisors, lawyers, physicians, and extended family relative to depositor's move.
• Coordinates scheduling of prospect meetings, tours, and related communications.
• Manages admissions by coordinating timely review of paperwork between residents and departments, maintaining a database.
• Meets with prospective residents to determine needs and guides tours as necessary.
• Markets to local community to meet occupancy goals across living options.
• Processes deposits and refunds and prepares associated correspondence.
• Tracks leads and records activity in CRM.
• Maintains accurate records relative to each candidate.
• Generates weekly and monthly sales and occupancy reports.
• Refer leads to other Riverside services when community cannot accommodate.

Skills

CRM Experience

Sales Experience

Project/Process Management

Supervisory Experience

Education

Bachelor's Degree (Preferred)

Driver's License

Job description

Newport News, Virginia Hiring Range $60,600.00 - $83,325.00/Annual

Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview

The Marketing Manager works under the supervision of the Director of Marketing and Lifelong Health Director of Sales and is responsible for the marketing of independent living and assisted living. Responsible for coordinating events, providing tours, marketing services in the local communities and working with prospective residents and/or families to ensure a smooth transition onto the community campus.

What you will do

• Works with maintenance and housekeeping to make sure apartments and/or rooms are move-in ready and work orders are completed.


• Coordinates campus and outreach event preparations, promotion, and execution.


• Represents the facility in a professional and knowledgeable manner at community outreach events.


• Schedules health assessments with nursing staff and contacts physicians to secure paperwork for final approval.


• Maintains contact with financial advisors, lawyers, physicians, and extended family relative to depositor's move.


• Coordinates the scheduling of prospect meetings, tours, and related communications.


• Manages the admissions process by coordinating the timely review and approval of the required paperwork between prospective independent living & assisted living residents and other departments, including the departments of resident services, nursing, and by maintaining a database to track essential paperwork.


• Meets with prospective residents to determine their initial needs, clearly communicates information about the community and guides prospects and other visitors on walking tours as necessary.


• Makes recommendations for care level.


• Markets to the local community to ensure occupancy goals are met within independent living, assisted living and memory support.


• Processes deposits and refunds and prepares associated correspondence.


• Tracks leads generated and records all activity in current CRM.


• Maintains accurate records relative to each.


• Understands how to generate weekly and monthly sales and occupancy reports.


• Refers leads that the community cannot accommodate to other Riverside services.


• Maintains updated comparative analysis of local area retirement communities.

Qualifications

• Education: Bachelors Degree, (Preferred)


• Experience: Sales Experience (Required)


• Supervisory Experience (Preferred)


• CRM Experience (Preferred)


• Project/Process Management (Preferred)


• Licenses and Certifications: Drives personal vehicle for RHS business 25% or more of the time to perform essential functions of the job. Valid Drivers License Required.

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

If loving your work is important to you, consider a career at Riverside. By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks. At Riverside Health, your trust and safety are our top priorities.