SALES & MARKETING MANAGER

TPIS; San Juan (PR); On-site; USD 45,000 - 55,000; Full time

Job summary

TPIS seeks a Sales & Marketing Manager in San Juan, PR to lead our sales strategy and drive revenue growth in the tourism sector. The role focuses on building client relationships, guiding the sales team, and achieving profitability targets.

The ideal candidate will design go-to-market plans, supervise a high-performing team, and coordinate with marketing on campaigns while ensuring outstanding customer experience and industry relevance.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Tourism, Hospitality Management, or related field.
• Minimum of 3–5 years of sales experience, preferably in travel, tourism, or hospitality.
• Proven leadership of commercial or sales teams and track record of meeting targets.
• Strong knowledge of tourism products, destinations, vacation packages, and travel services.
• Proficiency with CRM tools, reservation systems, and MS Office/Google Workspace.
• Excellent negotiation, communication, and presentation skills.
• Strong analytical skills and data-driven decision ability.
• Willingness to travel and work beyond regular hours when required.
• Fluency in Spanish and English; other languages a plus.

Responsibilities

• Design and implement the agency’s commercial and sales strategy.
• Lead, motivate, and develop the sales team.
• Establish sales objectives, performance indicators, and action plans.
• Oversee the sales pipeline, quotations, and customer follow-up processes.
• Identify new business opportunities within leisure, corporate, and group travel.
• Develop relationships with clients, corporations, tour operators, hotels, airlines, and other partners.
• Negotiate rates, commercial agreements, and terms with suppliers.
• Analyze market trends, customer behavior, and competitor activity.
• Coordinate campaigns and promotions with marketing.
• Prepare forecasts, reports, and performance presentations.
• Ensure an excellent customer experience throughout the sales process.
• Represent the agency at trade shows and industry events.
• Ensure compliance with margins, policies, and quality standards.

Skills

Leadership

Sales Strategy

Negotiation

CRM

Travel Industry

Bilingual (Spanish & English)

Data Analysis

Presentation

Team Development

Strategic Thinking

Education

Bachelor’s degree in Business Administration

Marketing/Tourism/Hospitality degree

Tools

CRM tools

Reservation systems

Microsoft Office

Google Workspace

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SALES & MARKETING MANAGER

FULL TIME San Juan, PR, San Juan, PR, PR

3 days ago Requisition ID: 2288

Salary: $50,000.00 Annually

Job Description

We are seeking a Sales Manager with a strong commercial focus, proven leadership skills, and experience in the tourism industry to lead our sales strategy.

The selected candidate will be responsible for developing new business opportunities, strengthening relationships with clients and business partners, leading the sales team, and ensuring the achievement of revenue and profitability goals.

Key Responsibilities

• Design and implement the agency’s commercial and sales strategy.
• Lead, motivate, and develop the sales team.
• Establish sales objectives, performance indicators, and action plans.
• Oversee the sales pipeline, quotations, and customer follow-up processes.
• Identify new business opportunities within the leisure, corporate, and group travel segments.
• Develop relationships with key clients, corporations, tour operators, hotels, airlines, and other strategic partners.
• Negotiate rates, commercial agreements, and terms with suppliers.
• Analyze market trends, customer behavior, and competitor activities.
• Coordinate campaigns and promotional initiatives with the marketing team.
• Prepare sales forecasts, reports, and performance presentations.
• Ensure an excellent customer experience throughout the entire sales process.
• Represent the agency at trade shows, industry events, and networking activities.
• Ensure compliance with profit margins, commercial policies, and quality standards.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Tourism, Hospitality Management, or a related field.
• Minimum of 3 to 5 years of experience in sales, preferably within the travel, tourism, or hospitality industry.
• Previous experience leading commercial or sales teams.
• Proven track record of achieving or exceeding sales targets.
• Strong knowledge of tourism products, destinations, vacation packages, and travel services.
• Proficiency in CRM tools, reservation systems, and Microsoft Office or Google Workspace.
• Excellent negotiation, communication, and presentation skills.
• Strong analytical skills with the ability to make data-driven decisions.
• Availability to travel and participate in activities outside regular business hours when required.
• Fluency in both Spanish and English; additional languages will be considered an asset.
• Leadership and team development.
• Results-oriented mindset.
• Strategic and commercial thinking.
• Negotiation and sales closing skills.
• Organization and planning.
• Effective communication.
• Initiative and problem-solving abilities.
• Adaptability and awareness of tourism industry trends.

TPIS is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans). We comply with all Federal, State, and Local laws regarding nondiscrimination.