Sales, Marketing & Executive Coordinator

HEI Hotels & Resorts; San Francisco (CA); On-site; USD 40,391 - 57,527; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Pet insurance

401(k) with match

Hotel discounts

Job summary

HEI Hotels & Resorts is seeking a Sales, Marketing & Executive Coordinator in San Francisco to support the Director of Sales & Marketing, Sales Managers, Marketing team and General Manager with a wide range of administrative, client-facing, and operational responsibilities.

This central role coordinates client communications, sales proposals, site visits, VIP arrivals, marketing activations, social content, partnerships, and reporting.

Responsibilities

• Support Sales Managers, clients, internal departments, and hotel leadership as a key point of contact.
• Assist with client inquiries, proposals, contracts, presentations, lead assignments, reports, and follow-up communication.
• Support site visits, client appointments, VIP arrivals, media visits, and partner experiences.
• Prepare professional sales materials, presentations, reports, and correspondence.

Job description

Compensation

Salary Range: $35.54 - $35.54 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Overview

The Sales, Marketing & Executive Coordinator will support the Director of Sales & Marketing, Sales Managers, Marketing team, and General Manager with a wide range of administrative, creative, client-facing, and operational responsibilities. This role is at the center of the action. You will help coordinate client communications, sales proposals, site visits, VIP arrivals, marketing activations, social media content, partnerships, amenities, reporting, and executive projects. The ideal candidate is highly organized, detail-oriented, positive, proactive, and excited to learn the business of luxury hospitality from the inside out.

What You'll Do

Sales & Client Support

• Serve as a key point of support between Sales Managers, clients, internal departments, and hotel leadership.
• Assist with client inquiries, proposals, contracts, presentations, lead assignments, reports, and follow-up communication.
• Support site visits, client appointments, VIP arrivals, media visits, and partner experiences.
• Help prepare professional sales materials, presentations, reports, and correspondence.
• Maintain organized systems for contracts, client files, reports, event orders, and department communication.
• Partner with internal teams including Front Office, Food & Beverage, Banquets, Housekeeping, Engineering, and Accounting to help ensure a seamless client and guest experience.

Executive & VIP Support

• Assist the General Manager and Director of Sales & Marketing with special projects, presentations, VIP visits, and executive-level communication.
• Coordinate VIP amenities, personalized guest touches, welcome notes, special requests, and internal communication for high-profile guests and clients.
• Help ensure that important guest, client, media, and partner experiences are handled with polish, accuracy, and urgency.
• Jump in where needed to support a collaborative, fast-moving team environment.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

We value U.S. military experience and invite all qualified military candidates to apply.