Associate Director of Sales

HEI Hotels & Resorts; Boston (MA); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Medical and Dental insurance

401(k) Savings Plan with matching funds

Paid vacation and sick leave

Job summary

HEI Hotels & Resorts is seeking a Sales Manager to assist in managing and executing marketing and sales operations in Boston. The role involves planning departmental activities, supervising sales staff, and developing client presentations.

Preferred candidates will have 2+ years of sales leadership experience, strong market knowledge, and excellent communication skills. HEI offers competitive health benefits, vacation programs, and a comprehensive wellness initiative.

Qualifications

• 2+ years of sales and marketing leadership in a similar sized operation preferred.
• Strong knowledge of current market trends and economic factors.
• Ability to organize detailed information and make sound decisions.

Responsibilities

• Assist the Director of Sales in managing marketing and sales operations.
• Plan and control departmental activities like telemarketing and sales calls.
• Develop and conduct persuasive sales presentations to clients.
• Supervise sales staff and assist in prospecting leads.

Skills

Sales and marketing leadership

Knowledge of geographic designated market

Communication skills

Computer skills (Microsoft Word, Excel, Delphi)

Analytical skills

Job description

Compensation

Salary Range: $95,000.00 - $105,000.00 Annually

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? Yes

Overview

Assist the Director of Sales in the management, coordination and execution of items related to the marketing and sales operation of the hotel. Manage and solicit designated market.

Essential Duties and Responsibilities

• Plan, direct, organize and control departmental activities such as telemarketing, outside sales calls, conducting walking tours, entertaining clients, developing and soliciting new leads, presenting and preparing written proposals and contracts.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Supervise sales staff through account review, correspondence review and coaching toward improvement.
• Gather, organize, and disseminate both written and verbal information regarding the specific requirements of client events to the appropriate departments and individual clients in a prompt, accurate, profitable, pleasant, and professional manner.
• Develop target lists and action plans for account solicitation. Assist in assignment and distribution of leads. Provide guidance in prospecting and qualifying potential leads.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• 2+ years of sales and marketing leadership in a similar sized operation preferred.
• Hotel experience preferred.
• Strong knowledge of the geographic designated market. Ability to travel throughout designated markets in a timely manner.
• Knowledge of travel industry, current market trends and economic factors.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.
• Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required.
• Basic mathematical skills that allow for calculation of room blocks, average rates and forecast information.
• Ability to organize detailed information and use analytical skills to decipher data to make sound decisions.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment – you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

Equal Opportunity

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.